I have a NEW t-mobile alcatel mobile hotspot that does not work. I have spent over ** h...
GetHuman796256's customer service issue with T-Mobile from June 2018
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The issue in GetHuman796256's own words
I have a NEW t-mobile alcatel mobile hotspot that does not work. I have spent over ** hours on the phone, traveled *** miles round trip to a t-mobile store ($** in tolls) and I am no better of than when I started. Your automatic call back does not work. When I get to talk to someone they just pass me off to someone else. As soon as I can find the State Corporation number for your state I will be calling them. I will also be contacting the BBB. Your business *****.
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