I made a payment arrangement on ******** and my service line was cut off. please look i...

GetHuman-cerisefe's customer service issue with T-Mobile from June 2018

2 views
 | 
53 similar
 | 
0 following
Help with my T-Mobile issue
First: share to improve GetHuman-cerisefe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cerisefe's next move: talk to T-Mobile when they open (we'll send a reminder).
T-Mobile's call center is closed now. We will text or email GetHuman-cerisefe when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-cerisefe can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-cerisefe may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-cerisefe's own words
I made a payment arrangement on ******** and my service line was cut off. please look into the situation and get my service back on line
GetHuman-cerisefe did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-cerisefe fixed the problem
We are waiting for GetHuman-cerisefe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would T-Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-cerisefe fixes it.
This email address isn't valid

T-Mobile

Customer service issue
Reported by GetHuman-cerisefe
Jun 6th, 2018 - 4 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 53 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cerisefe started working on this issue
Jun 6th 12:21pm