I made a payment arrangement on ******** and my service line was cut off. please look i...

GetHuman-cerisefe's customer service issue with T-Mobile from June 2018

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Help with my T-Mobile issue
Before contacting them, items GetHuman-cerisefe may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
GetHuman-cerisefe's next move: have a T-Mobile rep call.
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman-cerisefe's own words:
I made a payment arrangement on ******** and my service line was cut off. please look into the situation and get my service back on line
I trust that T-Mobile will make this right and come up with a resolution that is fair.
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T-Mobile

Customer service issue
Reported by GetHuman-cerisefe
Jun 6th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-cerisefe started working on this issue
Jun 6th 12:21pm