Automatic payment for this time only did not go thru

GetHuman745166's customer service issue with T-Mobile from June 2018

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Help with my T-Mobile issue
Before contacting them, items GetHuman745166 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
GetHuman745166's next move: have a T-Mobile rep call.
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The issue and preferred resolution, in GetHuman745166's own words:
The problem I ran into: Automatic payment for this time only did not go thru
I trust that T-Mobile will make this right and come up with a resolution that is fair.
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T-Mobile

Customer service issue
Reported by GetHuman745166
Jun 3rd, 2018 - 3 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 222 others
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Timeline
GetHuman745166 started working on this issue
Jun 3rd 3:40pm