I paid $***.** this morning which was overdue amount and I received a text advising tha...

GetHuman631624's Overcharged on Bill issue with T-Mobile from April 2018

7986 similar
2 following
Help with my T-Mobile issue
First: share to improve GetHuman631624's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman631624 to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman631624 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman631624's own words
I paid $***.** this morning which was overdue amount and I received a text advising that it was approved. * hour later I receive another text advising of $***.** taken as well! please cancel the $***.** I did not authorize it and changed the amount to ***.** this is really ******** up my account. I called customer service but Josh in New Mexico said they couldn't do anything till tomorrow! Please help me*phone * ***-***-**** (authorized Teresa HerreraMiller)
GetHuman631624 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman631624 fixed the problem
We are waiting for GetHuman631624 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman631624 fixes it.
This email address isn't valid


Overcharged on Bill issue
Reported by GetHuman631624
Apr 26th, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 21 customers so far
Similar issue to 7986 others
2 customers following this
Follow this issue to see how it gets fixed
GetHuman631624 started working on this issue
Apr 26th, 2018 5:23pm