t-mobiles new sim card does not work in my phone - activate phone - what should I do wi...

GetHuman-dabridwe's complaint issue with T-Mobile from April 2018

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The issue in GetHuman-dabridwe's own words
activate phone ... t-mobiles new sim card does not work in my phone
what should I do with my just* phone that my ** year old Mother uses for an emergency
either activate the old t-mobile sim card or tell me why you can't get one to fit this phone
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T-Mobile

t-mobile for the elderly- $** for ** minutes
complaint issue
Reported by GetHuman-dabridwe
Apr 6th, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 28 customers so far
Similar issue to 7032 others
1 customer following this
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Timeline
GetHuman-dabridwe started working on this issue
Apr 6th, 2018 8:46pm
GetHuman-dabridwe indicated the issue is not fixed yet.
Apr 6th, 2018 8:47pm
GetHuman-dabridwe indicated the issue is not fixed yet.
Apr 7th, 2018 10:52pm