I have called and called ever department. No one will help me. The manager of the store has tried. Her name is Keisha. She has been so kind but still I have not received rebate.

GetHuman4862485's customer service issue with Metro PCS from May 2020

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The issue in GetHuman4862485's own words
Bought new phone and tablet was supposed to receive rebate ... Company sent rebate to old disconnected phone number. How this happened I cannot begin to figure out. My number is ********** and they sent rebate to ********** a number th as t is no longer mine. PLEASE HELP ME. I never would have bought tablet without rebate. I do not understand why rebate department refuses to correct.
So frustrated and upset. I'm on social security and I need this money
I want my rebate that I am owed.
I've been a metro customer off and on for close to * years
I've tried everything humanely possible.
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Metro PCS

Rebate
Customer service issue
Reported by GetHuman4862485
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 12338 others
0 customers following this
Items needed
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Timeline

GetHuman4862485 started working on this issue
May 23rd, 2020 7:35pm

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