I bought what I thought was a new phone from metro locally...and this is a previously o...

GetHuman4272271's customer service issue with Metro PCS from January 2020

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The issue in GetHuman4272271's own words
I bought what I thought was a new phone from metro locally...and this is a previously owned phone. Another person's Facebook and email is on it and I keep getting all their stuff on it! And the local Store here in Victorville Ca. Is not helping me. I want the network unlock code so I can take the phone to another carrier who will be more customer friendly and are telling me that I WILL GET A REAL NEW PHONE PLUS I CAN ADD THIS PHONE AS A SECOND LINE!

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Metro PCS

Customer service issue
Reported by GetHuman4272271
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7916 others
0 customers following this


GetHuman4272271 started working on this issue
Jan 20th 6:33pm