I bought what I thought was a new phone from metro locally...and this is a previously o...

GetHuman4272271's customer service issue with Metro PCS from January 2020

Help with my Metro PCS issue
First: share to improve GetHuman4272271's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4272271 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman4272271's own words
I bought what I thought was a new phone from metro locally...and this is a previously owned phone. Another person's Facebook and email is on it and I keep getting all their stuff on it! And the local Store here in Victorville Ca. Is not helping me. I want the network unlock code so I can take the phone to another carrier who will be more customer friendly and are telling me that I WILL GET A REAL NEW PHONE PLUS I CAN ADD THIS PHONE AS A SECOND LINE!

GetHuman4272271 did not yet indicate what Metro PCS should do to make this right.

How GetHuman4272271 fixed the problem

We are waiting for GetHuman4272271 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman4272271
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7916 others
0 customers following this

Timeline

GetHuman4272271 started working on this issue
Jan 20th 6:33pm