MetroPCS has suspended my services because they say due to month of January ** **** my...

GetHuman2223597's customer service issue with Metro PCS from February 2019

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The issue in GetHuman2223597's own words
MetroPCS has suspended my services because they say due to month of January ** **** my bills was successfully completed and I received confirmation on payment now thirty days later they stating my bank has reserved the Money which I'm not understanding...I wasn't notified of either party of this issue...which my due date is the **th of each month and now they're saying my due balance is $***.** this is very unprofessional and bad business to loyal customers like myself I need this issue corrected with my services and original plan and on the **th I'll pay my due bill as of February thanks
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Metro PCS

Customer service issue
Reported by GetHuman2223597
Feb 16th, 2019 - 8 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 2 customers so far
Similar issue to 30766 others
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Timeline
GetHuman2223597 started working on this issue
Feb 16th 8:13pm