Not Fixe

GetHuman-threlk's customer service issue with Metro PCS from February 2019

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Help with my Metro PCS issue
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The issue in GetHuman-threlk's own words
Recover pin ... My name is Joseph Threlkeld (***) ***-**** Flowery Branch, Oakwood Georgia area. My girlfriend has ran off with my LGStylo*, which is registered to the number above. Consequently unable to recall my security pin, although I have some ideas. Is their anyway possible Metro can place a temporary suspension on my device ASAP until I can bring my identification to verify identity to one of your offices tomorrow? *If I may also request a full copy of all call and sms mms logs within the last two weeks to my email address *****@***.com. *Please contact me as soon as possible regarding this matter. *Joseph warren threlkeld***** sasser rd*Flowery branch ga ****************************DL:***********Last * of card on file: *****Possible Account pins:*************************************Previous address***** browning drive*Flowery branch ga *******Please contact me at *****@***.com*With details on resetting my metro pin, as my account has been put on high security status. Please put a temporary hold on my stylo* account number ending in ****. Further please do not send password reset instructions to my number or email *****@***.com as my phone is stolen at this point. Otherwise it will potentially give access where prohibited.**Thank you. *In best of regards**J.W. Threlkeld
Girlfriend has my phone
I want a new pin emailed to me
Long time customer
Everything
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Metro PCS

Metro
Customer service issue
Reported by GetHuman-threlk
Feb 1st, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 29475 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman-threlk started working on this issue
Feb 1st, 2019 5:11am
GetHuman-threlk indicated the issue is not fixed yet.
Feb 1st, 2019 5:18am

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