One of my * lines ported out to T-Mobile last month. After this transaction, I received...

GetHuman1777265's customer service issue with Metro PCS from December 2018

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The issue in GetHuman1777265's own words

One of my * lines ported out to T-Mobile last month. After this transaction, I received three different text messages from Metro PCS with three (*) different balances due. In order, the amounts were $**.**, $**.**, $*.**, then back to $**.**. Since Metro PCS is prepaid, and one of the lines on my plan ported out, the current amount should be considerably less than $**.**. I've tried a million times to speak to someone about this, but to no avail. Thank you for your help.

GetHuman1777265 did not yet indicate what Metro PCS should do to make this right.

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I went to the Metro PCS store.

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have metro pcs service after swiching last month from t mobile.*mobile data err m...Want to port my existing four lines to metro pcs and need blank SIM cards of metr...i have a metro pcs and i just want to put my T Mobile similar card in it and metr...someone ported my * transferd from metro pcs I want to switch my T-Mobile plan to metro pcs I was on a plan with metro PCS somebody added a line to they playing and the phon...I was with t mobile and I'm wanted to come back to metro pcs Hi my name isShirley I am a T-Mobile customer but want to become a metro Pcs by T...Our phone not allowed and our service says t mobile not metro pc

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Metro PCS

Customer service issue

Reported by GetHuman1777265

Dec 17th, 2018 - 2 mons ago

I have an issue with Metro PCS too

Fixed

Seen by 4 customers so far

Similar issue to 25155 others

0 customers following this

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Timeline

GetHuman1777265 started working on this issue

Dec 17th, 2018 4:44pm

GetHuman1777265 used the GetHuman Phone to get a rep from Metro PCS on the line without waiting on hold

Dec 17th, 2018 4:45pm

GetHuman1777265 confirmed the issue is fixed. Hooray!

Dec 18th, 2018 5:37pm

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One of my * lines ported out to T-Mob...