One of my * lines ported out to T-Mobile last month. After this transaction, I received...

GetHuman1777265's customer service issue with Metro PCS from December 2018

Help with my Metro PCS issue
The issue in GetHuman1777265's own words
One of my * lines ported out to T-Mobile last month. After this transaction, I received three different text messages from Metro PCS with three (*) different balances due. In order, the amounts were $**.**, $**.**, $*.**, then back to $**.**. Since Metro PCS is prepaid, and one of the lines on my plan ported out, the current amount should be considerably less than $**.**. I've tried a million times to speak to someone about this, but to no avail. Thank you for your help.
GetHuman1777265 did not yet indicate what Metro PCS should do to make this right.
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How GetHuman1777265 fixed the problem
I went to the Metro PCS store.
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Metro PCS

Customer service issue
Reported by GetHuman1777265
Dec 17th, 2018 - 2 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 4 customers so far
Similar issue to 25155 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1777265 started working on this issue
Dec 17th, 2018 4:44pm
GetHuman1777265 confirmed the issue is fixed. Hooray!
Dec 18th, 2018 5:37pm