I have been with Metro since ****. My HTC desire ***s is defective and I need a new pho...

GetHuman-dfigure's customer service issue with Metro PCS from November 2018

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The issue in GetHuman-dfigure's own words
I have been with Metro since ****. My HTC desire ***s is defective and I need a new phone. Is there any customer retention program that would allow me to get another phone at no cost or is my only option to switch to another carrier that offer a discounted or free phone? I have my eyes on the LG Stylo * at $**.** for new customers on line. Can I get it at the same price?*Please advise.*Thanks.**Pedro Cruz
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Metro PCS

Customer service issue
Reported by GetHuman-dfigure
Nov 1st, 2018 - a mon ago
I have an issue with Metro PCS too
Not resolved
Seen by 1 customer so far
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Nov 1st 6:03pm