Refund

GetHuman1047093's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman1047093's own words
A refund ... I purchased a WiFi device and it is not working i went to get a refund after i confirmed that i could and they told me that i can not get it anymore. And that i have to keep the device and continue to make payments. I will not make payments on something that doesn’t work when i paid it off
It don’t work and I’m not paying for something that don’t work
A refund
Only been a customer for * weeks
Trouble shooting it and buying more gigs
I have an issue with Metro PCS too
How GetHuman1047093 fixed the problem
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Metro PCS

Hotspot device
Customer service issue
Reported by GetHuman1047093
Aug 28th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 5 customers so far
Similar issue to 12487 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1047093 started working on this issue
Aug 28th 4:32pm
GetHuman1047093 indicated the issue is not fixed yet.
Aug 28th 6:17pm
GetHuman1047093 indicated the issue is not fixed yet.
Aug 28th 6:19pm