GetHuman1047093's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman1047093's own words
A refund ... I purchased a WiFi device and it is not working i went to get a refund after i confirmed that i could and they told me that i can not get it anymore. And that i have to keep the device and continue to make payments. I will not make payments on something that doesn’t work when i paid it off
It don’t work and I’m not paying for something that don’t work
A refund
Only been a customer for * weeks
Trouble shooting it and buying more gigs
I have an issue with Metro PCS too
How GetHuman1047093 fixed the problem
We are waiting for GetHuman1047093 to fix the problem and share the solution with the rest of us customers.
Please help with my Metro PCS issue
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Metro PCS

Hotspot device
Customer service issue
Reported by GetHuman1047093
Aug 28th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Seen by 5 customers so far
Similar issue to 12487 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
GetHuman1047093 started working on this issue
Aug 28th 4:32pm
GetHuman1047093 indicated the issue is not fixed yet.
Aug 28th 6:17pm
GetHuman1047093 indicated the issue is not fixed yet.
Aug 28th 6:19pm