I previously had an account w metro pcs, my icloud account is locked to the phone numbe...

GetHuman-erinmac's customer service issue with Metro PCS from July 2018

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The issue in GetHuman-erinmac's own words
I previously had an account w metro pcs, my icloud account is locked to the phone number I had and since it is not active any longer i have no way to get into my icloud account w thousands of pictures and important data ... how can i release the number so I can either use it on a temporary app to have icloud send a confirmation to it or is it possible to go in to a metro store in person so they could possibly have the number activated for a short amount of time and have the one time confirmation sent to the number while I'm there? The phone number is ***-***-****
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Metro PCS

Customer service issue
Reported by GetHuman-erinmac
Jul 30th, 2018 - 9 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 8536 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-erinmac started working on this issue
Jul 30th, 2018 3:58am