Puk code , account not being found , not letting me transfer to a rep

GetHuman820765's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman820765's own words:
The problem I ran into: Puk code , account not being found , not letting me transfer to a rep
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

Customer service issue
Reported by GetHuman820765
Jun 26th, 2018 - 2 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 2 customers so far
Similar issue to 5407 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman820765 started working on this issue
Jun 26th 12:59am