I went into Mpcs to pay my bill and slid my card to pay for my bill. The agent that tol...
GetHuman769944's customer service issue with Metro PCS from June 2018
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The issue in GetHuman769944's own words
I went into Mpcs to pay my bill and slid my card to pay for my bill. The agent that told me to slide my card said my card was declined but I got a text from my card account saying the payment went through and I told that agent and showed her the text message that my payment went through. Woke up the next day tried to make a phone call and my phone was cut off. I used someone else phone to call up Mpcs and they said that bill was not paid. Then I called my card customer service and a rep to me that money came of my card and went into Mpcs account just like I told that lady at Mpcs. I am very pissed off about this. I need my phone service for this month cut on.
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