I Want to switch my phone * over to a different phone

GetHuman740221's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman740221's own words:
The problem I ran into: I Want to switch my phone * over to a different phone
I trust that Metro PCS will make this right and come up with a resolution that is fair.
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Metro PCS

Customer service issue
Reported by GetHuman740221
Jun 1st, 2018 - 16d ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman740221 started working on this issue
Jun 1st 8:53pm