Waiting on a representative from the Glendale*Byrne st store to contact me but I haven...

GetHuman717774's customer service issue with Metro PCS from May 2018

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The issue in GetHuman717774's own words
Waiting on a representative from the Glendale*Byrne st store to contact me but I haven't heard from anyone. I have insurance on my phone but it's not offered for my speaker. But I feel it is a issue with the speaker to phone. This happened a month ago and they said it was something with the settings, now they're saying that I dropped my speaker but everything (lights) is working. I didn't drop my speaker they are flat out wrong. I please hope I get resolve on this matter because I don't want to be forced to go to another company but I will if I'm not considered a valuable customer. Respectfully submitted Melissa Awls
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Metro PCS

Customer service issue
Reported by GetHuman717774
May 25th, 2018 - 6 mons ago
I have an issue with Metro PCS too
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Seen by 4 customers so far
Similar issue to 155 others
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Timeline
GetHuman717774 started working on this issue
May 25th 3:24pm