I just bought a phone and a plan from metropcs on ******** and now its telling me i owe...

GetHuman743840's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman743840's own words:
I just bought a phone and a plan from metropcs on ******** and now its telling me i owe a bill? How?!
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Metro PCS

Customer service issue
Reported by GetHuman743840
Jun 2nd, 2018 - 16d ago
I have an issue with Metro PCS too
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Seen by 5 customers so far
Similar issue to 305 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman743840 started working on this issue
Jun 2nd 11:30pm