I can't access my account to change method of payment - last Sunday I was trying to acc...

GetHuman612913's customer service issue with Metro PCS from April 2018

Help with my Metro PCS issue
The issue in GetHuman612913's own words
last Sunday I was trying to access my account to change debit card number to pay balance due ... I can't access my account to change method of payment
I am ** years old, can't walk to store to make payment and don't have transportation nor monies to call taxi and cell number has been disconnected...?????????? for lack of payment
allow me to enter my account, change method of payment and pay the balance due
I have an issue with Metro PCS too
How GetHuman612913 fixed the problem
We are waiting for GetHuman612913 to fix the problem and share the solution with the rest of us customers.
Please help with my Metro PCS issue
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid

Metro PCS

cell phone ZTE Z***
Customer service issue
Reported by GetHuman612913
Apr 19th, 2018 - 7 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 7 customers so far
Similar issue to 22221 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman612913 started working on this issue
Apr 19th 9:38pm
GetHuman612913 indicated the issue is not fixed yet.
Apr 23rd 8:54pm
GetHuman612913 indicated the issue is not fixed yet.
Apr 23rd 8:56pm
GetHuman612913 indicated the issue is not fixed yet.
Apr 23rd 8:58pm
GetHuman612913 indicated the issue is not fixed yet.
Apr 23rd 9:59pm
GetHuman612913 indicated the issue is not fixed yet.
Apr 26th 5:17pm