I have always been a dedicated, loyal, and devoted shopper at Macy's ( for years ) a sh...

GetHuman-hdincali's customer service issue with Macy's from April 2018

Help with my Macy's issue
I have always been a dedicated, loyal, and devoted shopper at Macy's ( for years ) a short time back ( due to health issues ) I miised a payment......I was then turned into the credit bureau because of it....this damaged my credit, and I was shocked at this kind of action, simply missing one payment....My credit status was always perfect with Macy's and I can't believe they did that.....I will continue to pay my account off, and then will close my account. I didn't deserve what I got.....my family and friends who also shop with May's agree.... certainly not the way you treat dedication and loyalty as a customer!!!!!! y
I trust that Macy's will make this right and come up with a resolution that is fair.
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Macy's

Customer service issue
Reported by GetHuman-hdincali
Apr 24th, 2018 - 3 mons ago
I have an issue with Macy's too
Not resolved
Seen by 7 customers so far
Similar issue to 397 others
0 customers following this
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Timeline
GetHuman-hdincali started working on this issue
Apr 24th 5:39pm
GetHuman-hdincali indicated the issue is not fixed yet.
Apr 24th 9:17pm