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Wayfair Customer Service

Ways to contact Wayfair and solve common issues

Use Wayfair's Phone Number

Wayfair's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Wayfair Customer Service

If you think your issue may not warrant a phone call, you can also read below for answers to common questions.

You can also scan over all the phone and non-phone-based contact information we've gathered for Wayfair

Contacting Wayfair customer support

Below you can compare and contrast the 4 ways to contact Wayfair by looking at which ones are the fastest and which ones other customers recommend the most for solving Wayfair customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Wayfair across the following channels: Phone, Web, Email, Chat.

Phone number / contact	Wait	Votes
877-929-3247 Customer Service	3 mins	1177
Online Help at wayfair.com Customer Service	< 89 hrs	2738
service@wayfair.com Customer Service	< 19 hrs	1882
Live Chat at wayfair.com Customer Service	18 mins	1391

Wayfair: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Wayfair.

How Do I Track My Order with Wayfair? Lucky for you, Wayfair allows you to track the orders every step of the way. with these helpful tips. Read more

Where Can I Find My Wayfair Account Number? You'll need your account number if you're trying to track an order, return an item, or cancel an order with Wayfair. The best place to look for your account number is on the Wayfair website or app. If... Read more

How Do I Change My Order with Wayfair? Ordering goods on Wayfair's website is very straightforward. However, things may change that may cause to want to change your order. Fortunately for Wayfair shoppers, the site allows its customers to change... Read more

How Do I Cancel My Order with Wayfair? If you need help with canceling your Wayfair order, read these helpful tips for assistance. Read more

How Do I Unlock My Wayfair Account? Wayfair takes customer security seriously, and when it detects suspicious activity on your account, it will lock it. You learn your account has been locked when you attempt to log in, and you are prompted... Read more

If I Don't Claim a Wayfair Gift Card, What Happens? If you have an unclaimed Wayfair gift card, you can usually claim the card's value by contacting the retailer or the state's unclaimed property division. However, there may be a deadline for claiming the... Read more

How Do I Transfer a Wayfair Gift Card to Another Account? You can transfer the balance to another account if you have a Wayfair gift card and don't want to use it. There may be some restrictions on how the funds can be used, so check the terms and conditions... Read more

There's more!

Click below to show 7 more questions, answers, and complete guides to common Wayfair customer support problem.

See all 14 solutions...

Recent reasons customers contacted Wayfair:

I just need my order history history history. Let me know when I’ve reached your ridic...

Followed instructions but cannot print return label

Never received delivery, but don’t want to cancel it

i have received one shipping label which is good but i have another clock that needs to...

Was trying to see if I had a credit on my account

I have a new phone number and the old number is still connected to my email address, I...

Does Wayfair accept Progressive Leasing?

Received a desk organizer instead of a desk lamp

I WANT TO PLACE AN ORDER *JOYCE **********

I ordered about a week ago and I still haven't received my items it says they're being...

You canceled my tesent order why. I ordered * dog kennels and you keep canceling and th...

I ordered a dog stroller, and I received two of them. Was wondering what to do with the...

I ordered something that is out of stock, but still want it.

I received * outdoor hanging lights. Only ordered one. Paid for only *

We would like to be able to order the washer and dryer combo that we attempted yesterday.

More customer issues

Help me with my issue

Does GetHuman work with Wayfair?

GetHuman does not work with Wayfair's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Wayfair at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Wayfair's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!