Wayfair Customer Service

Contact Wayfair & solve common issues

Use Wayfair's Phone Number

Wayfair's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Wayfair. Below you will also find the phone and non-phone-based contact information we've gathered.

Wayfair: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Wayfair.
There's more!
Click below to show 7 more questions, answers, and complete guides to common Wayfair customer support problems.

Contacting Wayfair customer support

Below you can compare and contrast the 4 ways to contact Wayfair by looking at which ones are the fastest and which ones other customers recommend the most for solving Wayfair customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Wayfair across the following channels: Phone, Web, Email, Chat.

Phone number / contactWaitVotes
Customer Service
3 mins1209
Online Help at wayfair.com
Customer Service
< 76 hrs2770
Customer Service
< 15 hrs1914
Live Chat at wayfair.com
Customer Service
14 mins1423

Recent reasons customers contacted Wayfair:

What labels go inside parcel when returning goods
I just need my order history history history. Let me know when I’ve reached your ridic...
Followed instructions but cannot print return label
Never received delivery, but don’t want to cancel it
i have received one shipping label which is good but i have another clock that needs to...
Was trying to see if I had a credit on my account
I have a new phone number and the old number is still connected to my email address, I...
Does Wayfair accept Progressive Leasing?
Received a desk organizer instead of a desk lamp
I ordered about a week ago and I still haven't received my items it says they're being...
You canceled my tesent order why. I ordered * dog kennels and you keep canceling and th...
I ordered a dog stroller, and I received two of them. Was wondering what to do with the...
I ordered something that is out of stock, but still want it.
I received * outdoor hanging lights. Only ordered one. Paid for only *

Help me with my issue

Does GetHuman work with Wayfair?

GetHuman does not work with Wayfair's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Wayfair at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Wayfair's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Wayfair at a Glance

Wayfair has 1 chat option
Wayfair has 1 customer email
Wayfair has 1 help forum
Wayfair has no twitter handle
Wayfair has no facebook page
Contact information overview

Answered on this page:

How Do I Transfer a Wayfair Gift Card to Another Account?
How Do I Return Something to Wayfair?
What Should I Do When Wayfair Delivery by Usps Is Missing?
How Do I Get a Refund from Wayfair?
How Do I Complain to Wayfair About a Late Delivery?
How to Report an Issue with Wayfair Delivery?
Solutions to common issues

Contacting Other Companies

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