Macy's Phone Number

800-289-6229
Customer Service
Average hold time
14 mins waitavoid wait
Call center hours
Mon-Fri 9am-5:30pm ESTOpen
When calling Macy's
Press 3, then 1, then 1, then 2, then 2, then 2 then 0
Compared to other Macy's support
Macy's's #1 number (51865 votes)
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Here are some reasons that other Macy's customers called 800-289-6229 recently:
"Balance not returned to my account"GetHuman-rzabaneh3 mons ago"I want to lodge a complaint about an unjust firing"GetHuman-jbsyl4 mons ago"My mom is in a nursing home, we are applying for medicaid but we need th..."GetHuman-paulwpt4 mons ago
And these are some very popular reasons why other people call this Macy's number
How do I contact customer support for Macy's?I want to add an authorized user to my account.My order is supossed to be here today but not here yet. I tracked my order but it seems not working

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Here are some things that other customers said after calling 800-289-6229 and talking to a Macy's customer service agent:
"I bought a pair of. $198 jeans last week, they were getting ready to clo..."GetHuman109853 mons ago"Customer Service"GetHuman-missblyt5 mons ago"store experience"GetHuman-foujan98 mons ago

More Macy's 800 numbers and support

This is the best of 10 ways to contact Macy's according to 691536 GetHuman users. Below you can compare the many ways to contact Macy's customer service.
888-257-5949
Consumer Product Safety Commission
Live Chat
Customer Service
800-264-0069
Customer Service
212-494-3000
Corporate Offices
customerservice@macys.com
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877-887-8781
Executive Customer Service