Macy's Phone Number

Calling Macy's customer service faster by GetHuman

800-289-6229
Customer service
Current Wait: 14 mins (10m avg)
Hours: Mon-Fri 9am-5:30pm EST; best time to call: 9:10am
Get to a live person fastest: Press 3, then 1, then 1, then 2, then 2, then 2 then 0
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Customer Number 800-289-6229 - by the Numbers

Phone number to dial
800-289-6229
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5:30pm EST
Best time to dial
9:10am
Navigate phone maze to a human
Press 3, then 1, then 1, then 2, then 2, then 2 then 0
Average wait
10
Current wait
14
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or email or web or facebook or twitter
Quality of communication
60%
Quality of help
61%
Customer votes
5,083
Information last updated
Mon May 21 2018 10:00:00 GMT+0000 (UTC)

Macy's's Best Toll-Free/800 Customer Phone Number

This is Macy's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Macy's agent. This phone number is Macy's's Best Phone Number because 55,422 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-6229 include Refund order, Missing order, Return order, Technical support and other customer service issues. The Macy's call center that you call into has employees from MIssouri and is open Mon-Fri 9am-5:30pm EST according to customers. In total, Macy's has 5 phone numbers. It's not always clear what is the best way to talk to Macy's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Macy's - by phone or otherwise

While 800-289-6229 is Macy's's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Macy's customers, is by calling their 888-257-5949 phone number for their Consumer Product Safety Commission department. Besides calling, the next favorite option for customers looking for help is via 888-257-5949 for Consumer Product Safety Commission. If you think this information is inaccurate or know of other ways to contact Macy's please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Macy's.
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