Macy's Phone Number

Call Macy's customer service faster with GetHuman

800-289-6229
Customer service
Current Wait: 15 mins (6m avg)
Hours: Mon-Fri 9am-5:30pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3, then 1, then 1, then 2, then 2, then 2 then 0

Reasons customers like you called recently

Hi, I ordered perfume giftset online on Oct ** ****. At the time of purchase it stated...
I want to place my order
may i please have the contact information for Human Resources at Macy's in Downtown Cro...
I need to change the shipping address. It should be the same as the billing address. Or...
Yo necesito cancelar una compra que hice anoche
Looking for a Sam Edelman Yaro black in a size *.* in the NYC area
I didn’t receive an item that says it was delivered.
My order appears delivered, and at no time did I receive it, it appears that since the...
I ordered a Michael Aram After the Storm King duvet. I paid pre tax $***.**. The next...
I have a birthday pass, but it will not apply to my order when I was trying to checkout...
To Whom It May Concern,**I purchased two Beauty Rest twin XL mattresses (Vanderbilt col...
Furniture delivery not arrived
I would like to purchase some furniture but I do not want it delivered for * months. H...
I received the wrong size It’s the right shirt* right color but it’s an extra large...
I placed an order yesterday abd my **.** cash rewards was to be applied. *When I just p...
See more recent reasons for calling

Help me with my issue

Customer Number 800-289-6229 - by the Numbers

Phone number to dial800-289-6229
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5:30pm EST
Best time to dial9:10am
Navigate phone maze to a humanPress 3, then 1, then 1, then 2, then 2, then 2 then 0
Average wait
Current wait15
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web, facebook, twitter
Quality of communication71%
Quality of help72%
Customer votes5,112
Information last updatedFri Oct 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Macy's's Best Toll-Free/800 Customer Phone Number

This is Macy's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Macy's agent. This phone number is Macy's's Best Phone Number because 55,422 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-6229 include Refund order, Missing order, Return order, Technical support and other customer service issues. The Macy's call center that you call into has employees from MIssouri and is open Mon-Fri 9am-5:30pm EST according to customers. In total, Macy's has 5 phone numbers. It's not always clear what is the best way to talk to Macy's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Macy's - by phone or otherwise

While 800-289-6229 is Macy's's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Macy's customers, is by calling their 888-257-5949 phone number for their Consumer Product Safety Commission department. Besides calling, the next favorite option for customers looking for help is via 888-257-5949 for Consumer Product Safety Commission. If you think this information is inaccurate or know of other ways to contact Macy's please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Macy's.

What is GetHuman's Relationship to Macy's?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Macy's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Macy's Contact Info

All Macy's contacts
Macy's Phone NumberBEST
Macy's Email Support
Macy's Help Desk
Macy's on Twitter
Macy's on FB/Messenger
General customer information

More Company Phone Numbers

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!