Macy's Phone Number

Customer Service
Average hold time
14 mins waitavoid wait
Call center hours
Mon-Fri 9am-5:30pm EST
When calling Macy's
Press 3, then 1, then 1, then 2, then 2, then 2 then 0
Compared to other Macy's support
Voted #1 phone number for Macy's by 51865 customers

Save time before you call Macy's

GetHuman collects the best phone numbers and shortcuts for companies, but we also have how-to guides for common customer issues. Or you can hire us to call Macy's for you and help with your issue. Start by telling us why you're calling.
Here are some reasons that other Macy's customers called 800-289-6229 recently:
"Balance not returned to my account"GetHuman-rzabaneh5d ago"I want to lodge a complaint about an unjust firing"GetHuman-jbsyl19d ago"My mom is in a nursing home, we are applying for medicaid but we need th..."GetHuman-paulwpta mon ago
And these are some very popular reasons why other people call this Macy's number
How do I contact customer support for Macy's?I want to add an authorized user to my account.My order is supossed to be here today but not here yet. I tracked my order but it seems not working

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If you're already on the phone with Macy's, you may want to look over any tips we have for getting better results. If you already talked to a Macy's rep (or several), let us know if you were able to resolve your issue and how your experience was- it's how we customers push companies like Macy's to give better customer support.
My problem isn't fixed after calling themReview your phone call to Macy's support
Here are some things that other customers said after calling 800-289-6229 and talking to a Macy's customer service agent:
"Customer Service"GetHuman-missblyt2 mons ago"store experience"GetHuman-foujan95 mons ago"Poor customer service at one of their stores"GetHuman-jimsrob5 mons ago

More Macy's 800 numbers and support

This is the best of 10 ways to contact Macy's according to 691536 GetHuman users. Below you can compare the many ways to contact Macy's customer service.
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