Macy's Corporate Offices Phone Number

Hold time now: 9 mins (avg 8)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to Corp. HQ Office
Macy's's #1 Phone Number

Other customers got on the phone recently because:

Dear Jeffrey Gennette, *I hope this email finds you well. I don’t know if you recall bu...
Had the wrong color sectional sofa delivered * times. Please help.
Just want make payment over the phone
i lost my macy gift card. how do i get it .
I want to cancel my Macy's credit card. This is the second time in just a few days tha...
Not an issue. A question..Macys at the Center in Salisbury, MD is closing. The Nanticok...
The charged balance is still there and the late fees keep adding up even though we have...
I have a Macys gift card that was lost*stolen. I was able to get the gift card * from t...
Gift card stolen need to check to see if card has be used if not how do I get a refund...
It's "by continuing to use this site you agree to cookies" I did want something but I...
over charged on a pair of pants. order only one not *. amount **.**. black velvet pants...
I need to talk to a live person regarding my rebate form that was sent back in November ****
can I use visa Gift card for my purchase?
Help me with my issue

Macy's Corporate Offices Phone Number 212-494-3000 - Info & Statistics

Phone number to dial212-494-3000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5:30pm EST
Best time to dial9:45am
Navigate phone maze to a humanDirect to Corp. HQ Office
Average wait8
Current wait9
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or email or web or facebook or twitter
Quality of communication63%
Quality of help78%
Customer votes3,678
Best phone number800-289-6229
Information last updatedSun Jan 26 2020 10:00:00 GMT+0000 (UTC)

Macy's's 212-494-3000 Corporate Offices Number

This Macy's phone number is ranked #4 out of 5 because 55,422 Macy's customers tried our tools and information and gave us feedback after they called. The reason customers call 212-494-3000 is to reach the Macy's Corporate Offices department for problems like Refund order, Missing order, Return order, Technical support. As far as we can tell, Macy's has call center locations in MIssouri and you can call during their open hours Mon-Fri 9am-5:30pm EST. Macy's has 5 phone numbers and 9 different ways to get customer help. We've compiled information about 212-494-3000 and ways to call or contact Macy's with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Macy's

Calling Macy's at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Macy's Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Macy's's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Macy's's phone numbers against each other.

Contacting Macy's in General

While 212-494-3000 is Macy's's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-289-6229 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Macy's help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Macy's.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!