Macy's Executive Customer Service Phone Number 800-264-0069 - Info & Statistics
Phone number to dial
Message & get attention
Call picked up by a real person
Department you're calling
Executive Customer Service
Call center hours
Mon-Fri 9am-5:30pm EST
Best time to dial
Navigate phone maze to a human
Press 2, then say "I don't know", then "I don't know" then press 0
Rank (among phone numbers)
phone or chat or email or web or facebook or twitter
Quality of communication
Quality of help
Best phone number
Information last updated
Wed Oct 17 2018 10:00:00 GMT+0000 (UTC)
Macy's's 800-264-0069 Executive Customer Service Number
This Macy's phone number is ranked #3 out of 5 because 55,422 Macy's customers tried our tools and information and gave us feedback after they called. The reason customers call 800-264-0069 is to reach the Macy's Executive Customer Service department for problems like Refund order, Missing order, Return order, Technical support. As far as we can tell, Macy's has call center locations in MIssouri and you can call during their open hours Mon-Fri 9am-5:30pm EST. Macy's has 5 phone numbers and 10 different ways to get customer help. We've compiled information about 800-264-0069 and ways to call or contact Macy's with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Macy's at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Macy's Executive Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Macy's's Executive Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare Macy's's phone numbers against each other.
Contacting Macy's in General
While 800-264-0069 is Macy's's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-289-6229 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Macy's help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact Macy's.