Macy's Executive Customer Service Phone Number
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Pro tip / get a human quickly: Press 2, then say "I don't know", then "I don't know" then press 0
This is not the most popular Macy's phone number (it's ranked #3). Most customers call 800-289-6229 for support: Click here for best option
Other customers got on the phone recently because:
I received a sofa with legs that don't fit and now I have been told I will not be able...
Macy credit card statement
I have purchased all the furniture for my home at Macy's and I tried to file one thing...
I attempted to get a copy of my current statement, by e-mail, or otherwise so I could p...
I placed an order with Macy's (Order ***********). It arrived in multiple shipments* h...
I need faster shipping on order number **********. The order has not shipped yet.
I ordered my daughter * pair of shoes for Christmas. I received one pair on *******. Th...
Order incomplete. Only sent *** quantity.
Have ot received the item order in November
Re: Order *********** placed on ******** as it was listed as a Black Friday special. I...
I ordered online, paid for the order with my Visa card then when I picked it up the cle...
I received an email today stating that my package was delivered. I have looked for it e...
Placed an order on ********. One of the items, Clinique gift set, was not received. The...
I placed an order on January *, ****, Order *********** but I cancelled right away sinc...
Help me with my issue
Macy's Executive Customer Service Phone Number 800-264-0069 - Info & Statistics
Phone number to dial800-264-0069
Message & get attentionNO
Call picked up by a real personYES
Department you're callingExecutive Customer Service
Call center hoursMon-Fri 9am-5:30pm EST
Best time to dial10:15am
Navigate phone maze to a humanPress 2, then say "I don't know", then "I don't know" then press 0
Rank (among phone numbers)3
Alternate methodsphone or email or web or facebook or twitter
Quality of communication64%
Quality of help77%
Best phone number800-289-6229
Information last updatedMon Jan 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Macy's's 800-264-0069 Executive Customer Service Number
This Macy's phone number is ranked #3 out of 5 because 55,422 Macy's customers tried our tools and information and gave us feedback after they called. The reason customers call 800-264-0069 is to reach the Macy's Executive Customer Service department for problems like Refund order, Missing order, Return order, Technical support. As far as we can tell, Macy's has call center locations in MIssouri and you can call during their open hours Mon-Fri 9am-5:30pm EST. Macy's has 5 phone numbers and 9 different ways to get customer help. We've compiled information about 800-264-0069 and ways to call or contact Macy's with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Macy's at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Macy's Executive Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Macy's's Executive Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Macy's in General
While 800-264-0069 is Macy's's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-289-6229 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Macy's help by calling them, is that other customers give their customer support at this number a 64% score for their communication skills and a 77% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.