Jordan's Furniture Customer Service

Phone Number & Contact Info

Jordan's Furniture's Best Phone Number

866-856-7326
Toll-free·Calls Customer Service·Most popular Jordan's Furniture number
Q:

How do I talk to a live human at Jordan's Furniture?

A:Press 0.
Q:

Does Jordan's Furniture offer 24 hour customer service?

A:Not at this number; hours here are Mon 7:30-5pm, Tues-Sat 7am-5pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

Jordan's Furniture Customer Phone Numbers

Reading Store

781-944-9090
Mon-Thurs 10am-7pm, Fri-Sat 10am-8pm, Sun 11am-6pm EST · Wait through various voice recordings from different people. When you receive the first prompt ("For ____, press 1"), at that point, press 0 (zero). · If you know your party's extension, you may dial it at any time. Company directory, press 7. Customer service or to schedule a delivery or pickup, press 1. Stores, press 2. Corporate offices, distribution centers, press 3. IMAX for mom, press 4. To speak to an operator, press 0.

Natick Store

508-424-0088
Mon-Thurs 10am-7pm, Fri-Sat 10am-8pm, Sun 11am-6pm EST · International Call.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Jordan's Furniture phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0.
Here is how our research team describes the way the Jordan's Furniture phone system greets you: If you know your party's extension, you may dial it at any time. Company directory, press 7. Customer service or to schedule a delivery or pickup, press 1. Stores, press 2. Corporate offices, distribution centers, press 3. IMAX for mom, press 4. To speak to an operator, press 0.

What are the hours and when should I call?

Jordan's Furniture operates the call center for this 866-856-7326 phone number Mon 7:30-5pm, Tues-Sat 7am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jordan's Furniture phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jordan's Furniture staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Jordan's Furniture is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Jordan's Furniture

In summation, the best day to call Jordan's Furniture is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Jordan's Furniture number, but it is also the day with the shortest hold times.

Why Customers Call Jordan's Furniture

If you have time to do a bit of reading before you call Jordan's Furniture, we recommend you read over some of our problem-specific articles.

Where are the Jordan's Furniture locations?

Jordan's Furniture has multiple locations across New England. Currently, there are locations in Massachusetts, Rhode Island, and New Hampshire. In Massachusetts, you can find Jordan's Furniture in Avon, Natick, Reading, and Taunton. In Rhode Island, there is a Jordan's Furniture in Warwick. Lastly, in New Hampshire, there is a location in Nashua. Each store offers a unique shopping experience, featuring a vast selection of furniture and home decor. Additionally, Jordan's Furniture has a flagship store called the "Jordan's Furniture MOM" located in Reading, Massachusetts, which showcases a remarkable collection of museum-worthy attractions. Visit any of these locations to explore the wide range of quality furniture options and exceptional customer service offered by Jordan's Furniture.

Top Jordan's Furniture customer service problems

Click the link above to get answers to just about any Jordan's Furniture customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Jordan's Furniture Customer Service Contacts

There are of course other ways to contact Jordan's Furniture customer service besides the phone. Below we list the best ones, by medium.

Jordan's Furniture Customer Service Live Chat

jordans.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Jordan's Furniture provides this option.

Jordan's Furniture Customer Help Desk / Web Support

jordans.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Jordan's Furniture customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Jordan's Furniture's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jordan's Furniture agent. This phone number is Jordan's Furniture's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-856-7326 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Jordan's Furniture first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Jordan's Furniture has 3 phone numbers. It's not always clear what is the best way to talk to Jordan's Furniture representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Jordan's Furniture. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jordan's Furniture. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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