Jordan's Furniture Customer Service

Ways to contact Jordan's Furniture and solve common issues

Use Jordan's Furniture's Phone Number

Jordan's Furniture's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Jordan's Furniture

Contacting Jordan's Furniture customer support

Below you can compare and contrast the 5 ways to contact Jordan's Furniture by looking at which ones are the fastest and which ones other customers recommend the most for solving Jordan's Furniture customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Jordan's Furniture across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins7
Reading Store
2 mins44
Natick Store
2 mins22
Online Help at
Customer Service
< 3 hrs51
Live Chat at
Customer Service
2 mins48

Jordan's Furniture: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Jordan's Furniture.
Can I track the delivery of my furniture?
Yes, you can easily track the delivery of your furniture at Jordan's Furniture. We understand the importance of keeping our customers informed, so we provide a convenient tracking system. Once your order is placed, you will receive a confirmation email with a unique tracking number. This tracking number allows you to monitor the progress of your delivery online. Simply visit our website and navigate to the "Track Your Order" page. Enter your tracking number, and you will be able to see real-time updates on the status of your furniture. Our tracking system offers a seamless and transparent experience, ensuring that you are always aware of when your furniture will arrive. At Jordan's Furniture, we strive to make the delivery process as convenient and stress-free as possible for our valued customers.
What are the store hours?
Jordan's Furniture store hours vary depending on the specific location. Generally, our stores are open Monday through Saturday from 10am to 9pm, and on Sundays from 11am to 6pm. However, please note that store hours may differ on holidays and during special events. To ensure the most accurate and up-to-date information, we recommend visiting our website or contacting the specific store you plan to visit. Our knowledgeable and friendly staff is always available to assist you with any inquiries regarding store hours or any other questions you may have. Shop at Jordan's Furniture during our convenient operating hours and experience exceptional furniture selection, unbeatable deals, and outstanding customer service.
Are there any discounts or promotions available?
Yes, Jordan's Furniture regularly offers discounts and promotions to make furniture shopping more affordable for customers. You can find ongoing promotions on our website or visit one of our stores to inquire about current discounts. We frequently run sales events and limited-time offers that can help you save on your furniture purchases. Additionally, we have periodic promotions during holiday seasons or other special occasions. Our goal is to provide high-quality furniture at competitive prices, and our discounts and promotions are designed to help you get the best value for your money. Make sure to check our website frequently or visit our stores to take advantage of the latest discounts available.
What is the warranty on furniture products?
At Jordan's Furniture, we provide a comprehensive warranty on all our furniture products. We understand the importance of investing in high-quality furniture and want our customers to have total peace of mind. Our warranty coverage varies depending on the specific item, so we recommend checking the product's details for exact warranty information. Generally, our furniture warranties range from one to ten years and cover manufacturing defects, structural integrity, and specific components like frames, springs, and cushions. Our dedicated customer service team is always ready to assist with any warranty inquiries, ensuring our customers receive the best support and service. Jordan's Furniture stands behind the quality of our products and is committed to offering reliable warranties to enhance your furniture shopping experience.
Do you offer financing options?
Yes, at Jordan's Furniture, we understand that purchasing furniture can be a significant investment, which is why we offer a variety of financing options to make it more affordable for our customers. Our financing options include flexible payment plans and special financing promotions, allowing you to choose the payment option that best suits your needs and budget. You can enjoy convenient monthly payments on your furniture purchase, spreading out the cost over time. We work with trusted financial partners to provide low-interest rates and competitive terms. Additionally, our knowledgeable sales associates are always available to guide you through the financing process and help you find the best option. At Jordan's Furniture, we aim to make your furniture shopping experience enjoyable and accessible for everyone.
Can I cancel or change my order?
Yes, you can cancel or change your order at Jordan's Furniture. We understand that circumstances may arise where you need to modify or cancel your purchase. If you wish to cancel or make changes, we recommend contacting our customer service team as soon as possible. They will assist you in updating your order or processing the cancellation. It is important to note that any changes or cancellations may be subject to certain conditions, such as the order status or the type of merchandise. We strive to provide flexibility and accommodate your needs to the best of our abilities. Please reach out to our customer service team via phone or email to discuss your order changes or cancellation requests.
What payment methods are accepted?
Jordan's Furniture accepts various payment methods to make your shopping experience convenient and hassle-free. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we also accept cash payments, personal checks, and Jordan's Furniture gift cards. For customers seeking financing options, we offer special financing through our Jordan's Credit Card. With this card, you can enjoy promotional financing plans, allowing you to spread your payments over time. Please note that we do not accept third-party checks or payments made through electronic transfer services. At Jordan's Furniture, we strive to accommodate diverse payment preferences, ensuring a seamless and enjoyable shopping experience for all our customers.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Jordan's Furniture customer support problem.

Does GetHuman work with Jordan's Furniture?

GetHuman does not work with Jordan's Furniture's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jordan's Furniture at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jordan's Furniture's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Jordan's Furniture at a Glance

Jordan's Furniture has 1 chat option
Jordan's Furniture has no customer email
Jordan's Furniture has 1 help forum
Jordan's Furniture has no twitter handle
Jordan's Furniture has no facebook page
Contact information overview

Answered on this page:

Do you provide assembly services?
Where are the Jordan's Furniture locations?
Can I return or exchange a purchased item?
Are gift cards available for purchase?
Solutions to common issues

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