Can I return or exchange a purchased item?

Jordan's Furniture has a customer-friendly return and exchange policy designed to accommodate its shoppers. Generally, if a customer wishes to return or exchange an item, they are encouraged to do so within a specific period, typically thirty days from the date of delivery or pick-up. It is important to ensure that the item is in its original condition, with all tags and packaging intact, to be eligible for a return or exchange. There may be specific guidelines for different types of products. For instance, items like mattresses often have unique return policies due to health and hygiene reasons. Additionally, certain clearance or special sale items may not be eligible for return or exchange. Customers should thoroughly review the policy details that apply to their purchased items to avoid any surprises. Jordan's Furniture also emphasizes the importance of keeping the original receipt or proof of purchase, as this documentation is generally required to process any return or exchange smoothly. If customers have any questions or need specific details regarding a return or exchange, they can often find helpful information on the Jordan's Furniture website. This includes specifics about eligibility, procedures, and any exceptions that may apply. For the most accurate and updated information, visiting the official webpage is always a good practice.