Macy's Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting Macy's

Available: call now & skip the wait!
Compare Macy's's 5 phone numbers, email address, help-desk, Facebook page, and twitter handle.

Recently Reported Customer Problems

Necesito pargar tarjeta de cr*dito platinum
I recently shopped at the Macy's in Appleton, Wisconsin. I was appalled by how very fi...
Inadvertent enrollment in e billing.
Dear Jeffrey Gennette, *I hope this email finds you well. I don’t know if you recall bu...
Had the wrong color sectional sofa delivered * times. Please help.
Just want make payment over the phone
HELLO I A REPRESENTATIVE OF INDENPENDENCE DISTRIBUTIOR, ORGANO GOLD PRODUCTS. SHIRLEY...
i lost my macy gift card. how do i get it .
I want to cancel my Macy's credit card. This is the second time in just a few days tha...
Not an issue. A question..Macys at the Center in Salisbury, MD is closing. The Nanticok...
The charged balance is still there and the late fees keep adding up even though we have...
I have a Macys gift card that was lost*stolen. I was able to get the gift card * from t...
See all reported issuesGet help with my issue

Macy's Customer Reviews

2.16 out of 5 | 116 reviews
I bought a pair of. $*** jeans last week, they were getting ready... · 5d ago
Worry No More warranty not being fulfilled · 6d ago
salesperson accused my mother and i for stealing · 11d ago
Was attempting to buy a Fitbit at the location and spoke to * diff... · 13d ago
I am at Macy's in NYC, *th floor, woman's dresses. The sales assoc... · 17d ago
unreal, I'm in the business and when I get a customer concern I ma... · 20d ago

About Macy's

If you're here looking up Macy's customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Macy's also goes by or is associated with the names Macys.com, Macys, Macy's Systems and Technology, Inc., Macy's. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. Macy's is associated with terms like clothing, footwear, accessories, bedding, furniture, jewelry, beauty products, and housewares, subsidiary, private, retail, apparel & footwear, home & furniture, watches & luxury goods, cosmetics, e-commerce, b2c, consumer staples by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Nordstroms, Bloomingdales, Saks Fifth Avenue. They employ 10,000 people according to customers in the know.

What is the affiliation between Macy's and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Macy's or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!