Common Problem Categories
As reported by Macy's customers to GetHuman in the last 60 days
Refund order: 519 inquiries
Missing order: 64 inquiries
Return order: 576 inquiries
Technical support: 498 inquiries
If you're here looking up Macy's customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Macy's also goes by or is associated with the names Macys.com, Macys, Macy's Systems and Technology, Inc., Macy's. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. Macy's is associated with terms like clothing, footwear, accessories, bedding, furniture, jewelry, beauty products, and housewares, subsidiary, private, retail, apparel & footwear, home & furniture, watches & luxury goods, cosmetics, e-commerce, b2c, consumer staples by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Nordstroms, Bloomingdales, Saks Fifth Avenue. They employ 10,000 people according to customers in the know.