Can I return an item purchased online to a Macy's store?

Yes, you can return an item purchased online to a Macy's store. Macy's offers the convenience of returning online purchases at any of their physical store locations. Simply bring the item(s) along with the original packing slip or receipt to the store within the designated return window. The return window for most items is 90 days from the purchase date. Please ensure that the item is in its original condition, unworn, and with all tags attached for a smooth return process. If you no longer have the original receipt, customer service at the store can assist you with the return using alternative methods. Remember to bring the payment method used for the online purchase to receive the refund.