How long do I have to return an item to Macy's?

Asked a year ago
You have a certain timeframe to return an item to Macy's. Most items can be returned within 90 days of purchase, provided you have the original receipt or proof of purchase. However, there are some exceptions and special circumstances. If you have purchased fine jewelry, watches, or electronics, you have 60 days to return them. Additionally, Last Act items must be returned within 30 days. For beauty products, you can request a return within 180 days, but the items must be unused or unopened. It is important to note that certain categories, such as furniture and mattresses, have their own specific return policies. To ensure a smooth return process, please consult Macy's Return & Exchange Policy or contact their customer service for further assistance.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Macy's?

If you need to call Macy's customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Macy's

Macy's

Find a list of many popular Macy's questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Macy'sMacy's Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!