Yes, my name is Justin smith I have a credit card with capital one I set up auto-draft...
GetHuman1153564's customer service issue with Capital One from September 2018
Help with my Capital One issue
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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman1153564's own words
Yes, my name is Justin smith I have a credit card with capital one I set up auto-draft with them before I left for kadena japan, for military duty when I got here my American phone did not work so I had to get Japanese phone. I tried logging into the capitol one account online to pay when I saw my card was not charged the **$ monthly fee I pay and I freaked out and now it won’t let me in my account to pay online I’ve tried calling but all I get is Japanese speaking people who don’t speak English I need help paying my bill I’m not a happy customer and there’s no way to reach them cause you have to be logged into an account which I’m unable to do
GetHuman1153564 did not yet indicate what Capital One should do to make this right.
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