How Do I Send an Ach Payment from My Capital One Account?

Capital One provides the option for 360 checking account holders to set up ACH payments or bill payments. Payments can be either one-time transactions or recurring payments, and this can be set up through the customer's online account access via computer or mobile app with just a few clicks or taps.

Jeff Whelpley is the editor / author responsible for this content.
Jul 13, 2023

At some point in time, you've probably sent an ACH payment or received one without realizing that is what the transaction is called, and you can do this from your Capital One account. You may be asking, how do I send an ACH payment using my Capital One account? You can contact customer support here for more information about Capital One and its accounts, and follow the steps below to set up an ACH payment.

Sending an ACH Payment From Your Capital One Account

With other types of services, Capital One allows customers to set up ACH payments online or through the mobile app.

Sending an ACH Payment Online

To send an ACH payment online, do the following:

  1. From your browser, open the Capital One website and log into your account.
  2. Go to your 360 checking account and select "bill pay" to set up an ACH transfer.
  3. Find the vendor's name in your payee list and click that vendor.
  4. Enter the information needed to set up recurring payments to the vendor from your Capital One account, including due date, how often payments are made (weekly, monthly, quarterly or annually) and how long these payments will be made (no end date or at a set end date).
  5. Confirm you wish to set up the ACH transfers and save the information.
  6. Make sure you check your account when the next payment is due to ensure it was processed correctly.

Establishing ACH Through the Mobile App

You can also use your mobile app account access to set up ACH transfers by doing the following:

  1. From your phone or tablet, open the Capital One website and log into your account.
  2. Go to your 360 checking account and tap "bill pay" to set up an ACH transfer.
  3. Locate the vendor's name in your payee list and tap that vendor.
  4. Add the information needed to set up recurring payments to the vendor from your Capital One account.
  5. Confirm and save.

It is important to double-check the ACH transfer for the first payment once you have set it up. Sometimes, there can be a delay between requesting the payment and the actual start of payments processing. Setting up ACH transfers helps you get your payments in on time each month and relieves stress. For more assistance or information, call Capital One customer support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Send an Ach Payment from My Capital One Account?

Why does GetHuman Write How-to Guides for Capital One Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Send an Ach Payment from My Capital One Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Capital One

Asked a year ago
Updated a year ago
Viewed 589,048 times
Capital One
Capital One
ACH payment
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!