Capital One Phone Number

Call Capital One customer service faster with GetHuman

  • Calls Capital One's Customer Service department
  • The average hold time is 11m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:30am
  • Popular issues for this call center: Restricted Account, Bill Pay Problem, Lost or Stolen Card, Dispute a Charge, and Payment Inquiry.
  • Reach a live Capital One agent: Press 0# then 0# then 0 then 0# then 5
  • What you hear when you call: Which of these can I help you with? Credit cards, press 1. Bank account, press 2. Auto loans, press 3. Credit wise, press 4.

Calling Capital One Customer Care at 877-383-4802

Dec 26, 2023

This number serves as Capital One's catch-all for any customer who might happen to call for assistance, as its sole purpose is to get customers to the branch of Capital One that serves their needs. When you call, you're brought to the automated system and asked if you have questions about one of four areas: credit cards, bank accounts, auto loans or other credit questions.

Upon choosing one of these options, the system automatically connects you to that area of Capital One's help menu. There's nobody to talk to on this number; it's simply a call center that moves you over to someone else who can help you.

When I dialed, I first opted to get help with a bank account question. Once I had made my selection, the system automatically moved me over to the bank account menu, which I went through to see what the experience was like. After a couple minutes of answering questions, I was connected with a representative and ended the call without speaking to her because she was part of a separate number as opposed to the number that I had originally called.

Upon hanging up, I called the number back to see what the experience was like going through another department. This time, I asked for credit cards and got the same assistance as before. I was connected to Capital One's number for credit cards and asked a few questions before the system began the process of moving me to getting connected with a representative.

Overall, I thought this was a helpful feature for what it was. This number serves as one specific call center for all of Capital One's departments, and that's all it does. There are no opportunities to talk to someone until you get to a segmented department, and that takes two different connections in order to begin.

It's not the most efficient setup, but it could be far worse. There isn't any wait time as there could be with all of the callers coming to one bottleneck, and there aren't any problems with the automated system hearing what you're trying to tell it. The system simply moves you to the phone number you should have dialed from the beginning so you can get the assistance you need.

I would recommend using this number if it's your first time calling Capital One or if you simply can't remember the number to one of the specific departments. This might not be the most efficient setup, but it will get you to where you need to be so you can get helpful assistance. However, once you know and can remember the number for a specific department, you'll have an easier experience calling that number instead of this one.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Reasons customers like you called recently

There are unauthorized charges on my debit card and I do not have a phone in which to c...
Unrestrict my account Michael waters bday is ******** phone number ******* **** is last...
I am having a hard time making payments How can I stop using the card until the payment...
Need help with credit card deposit*Need to fund right away so I can start using my secu...
Hello. I'm looking to open a credit card and seeking for more information. What is Capi...
Find Capital One email address ** n k! Ggghv ugftyh gyungg rfghuuyh llknhgyi drhhuuui g...
Find Capital One email address **
call me fred mahoney *** ***-****
i have been trying to get in touch with the capital one credit card dept.. i want to ch...
I have received money through someone on Facebook pay but no money went to my account...
On Friday November **th I called to find out about my account. I spoke to someone and...
I am a Capital One customer and recieed a Promo invitation to open a *** Performance...
I accidentally missed a credit card payment and want to know if they can waive the late...
My email was used to sign up for a credit card…my credit score was hard checked I didn...

Capital One Customer Phone Number 877-383-4802 - Stats

Phone number to dial877-383-4802
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:30am
Average wait11 minutes
Current wait15 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication70%
Quality of help59%
Customer votes6,510
Information last updatedTue Feb 27 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Capital One's Best Toll-Free/800 Customer Phone Number

This is Capital One's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Capital One agent. This phone number is Capital One's Best Phone Number because 127,296 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-383-4802 include Restricted Account, Bill Pay Problem, Lost or Stolen Card, Dispute a Charge, Payment Inquiry and other customer service issues. The Capital One call center that you call into has employees from Oklahoma, Texas, Florida and is open 24 hours, 7 days according to customers. In total, Capital One has 6 phone numbers. It's not always clear what is the best way to talk to Capital One representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Capital One?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Capital One. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Capital One, including their website / help desk and their Twitter handle. Visit our Capital One Customer Service page for more information.
Capital One Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!