Capital One Credit Card Rewards Phone Number

Hold time now: 11 mins (avg 6)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Dial 0, for Capital One No Hassle Rewards
This is not the most popular Capital One phone number (it's ranked #4). Most customers call 877-383-4802 for support: Click here for best option

Other customers got on the phone recently because:

I need to speak with a human
I have a payment of **.** on my account for Frontier Reservation. I have not made any...
I ordered a new card but haven’t received it yet
I want to change my address
my available credit isn't updating
I'm needing documentation of where my car was repossessed
My account is restricted but I have a positive balance. I was to have to account accessible
I did not recieve my bill. in amount of $*,***.**. I was told it would be resent wi...
Cashed out cash back reward for ***$ back in Nov, wondering about status of check or if...
I didn't receive my creidt card
I did not recieve my bill which is due *********. the amount due is$*,***.**. I was tol...
Whole account balance not charged automatically.

Help me with my issue

Capital One Credit Card Rewards Phone Number 800-228-3001 - Info & Statistics

Phone number to dial800-228-3001
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCredit Card Rewards
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanDial 0, for Capital One No Hassle Rewards
Average wait6
Current wait11
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication84%
Quality of help53%
Customer votes5,719
Best phone number877-383-4802
Information last updatedMon Jan 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Capital One's 800-228-3001 Credit Card Rewards Number

This Capital One phone number is ranked #4 out of 7 because 127,296 Capital One customers tried our tools and information and gave us feedback after they called. The reason customers call 800-228-3001 is to reach the Capital One Credit Card Rewards department for problems like Restricted Account, Bill Pay Problem, Lost or Stolen Card, Dispute a Charge, Payment Inquiry. As far as we can tell, Capital One has call center locations in Oklahoma or Texas or Florida and you can call during their open hours 24 hours, 7 days. Capital One has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-228-3001 and ways to call or contact Capital One with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Capital One

Calling Capital One at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Capital One Credit Card Rewards can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Capital One's Credit Card Rewards department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Capital One in General

While 800-228-3001 is Capital One's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-383-4802 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Capital One help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!