Capital One Bank Servicing Phone Number

800-655-2265
Hold time now: 14 mins (avg 7)
Best time to call: 8:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 then 0
This is not the most popular Capital One phone number (it's ranked #2). Most customers call 877-383-4802 for support: Click here for best option

Other customers got on the phone recently because:

My father died and I need a copy of his statement so I can pay his bill.
Need help changing my mailing address
trying to have my *% statement credit for a house rental with vrbo appear on my stateme...
i JUST WANT TO KNOW HOW TO GET MY ITEM SHIPPED FORM THE bARBOURSVILLE STORE TO ME
i PLACE AN ORDER wITH mENARD'S.. tHAT ORDER WILL BE SENT TO THE MENARD'S*AT THE bARBOU...
Im currently living in Spain and I can't update my phone number, when I setup the accou...
I have not heard back regarding a dispute that was opened without my consent
Im trying to loginto my account but it wont let me i tried putting in my info for forgo...
Need a letter for the Utah DMV from Capital One who owns Hibernia National Bank that "H...
I had a card put lost my job trying to pay the card off
One of your customers made two deposits to my account Forge my name ATM deposit Capital...
One of your customers made an online deposit from Capital One to my account United Firs...
Boxing Sharir with me I need help
Needing My account and routing number

Help me with my issue

Capital One Bank Servicing Phone Number 800-655-2265 - Info & Statistics

Phone number to dial800-655-2265
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBank Servicing
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanPress 1 then 0
Average wait7
Current wait14
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication66%
Quality of help69%
Customer votes6,999
Best phone number877-383-4802
Information last updatedFri Jan 14 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Capital One's 800-655-2265 Bank Servicing Number

This Capital One phone number is ranked #2 out of 7 because 127,296 Capital One customers tried our tools and information and gave us feedback after they called. The reason customers call 800-655-2265 is to reach the Capital One Bank Servicing department for problems like Restricted Account, Bill Pay Problem, Dispute a Charge, Payment Inquiry, Lost or Stolen Card. As far as we can tell, Capital One has call center locations in Oklahoma or Texas or Florida and you can call during their open hours 24 hours, 7 days. Capital One has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-655-2265 and ways to call or contact Capital One with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Capital One

Calling Capital One at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Capital One Bank Servicing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Capital One's Bank Servicing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Capital One in General

While 800-655-2265 is Capital One's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-383-4802 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Capital One help by calling them, is that other customers give their customer support at this number a 66% score for their communication skills and a 69% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!