How Do I Get a Replacement Card from Capital One?

This article discusses the steps you need to take to request a replacement card. It points out that you can receive one for a lost card, a stolen card, or a defective card. It also suggests reaching out to Capital One for assistance.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How Do I Get a Replacement Card From Capital One?

Capital One, an American bank holding company, is a popular choice among many consumers. Owning and using a Capital One credit card has many benefits. There may come a time when you need to get a replacement card for a variety of reasons. Obtaining a new credit card can be easily accomplished by taking a few steps. If you need assistance or have questions, reach out to Capital One.

Steps To Take To Get a Replacement Card from Capital One

There are different reasons you might need to request a replacement card from Capital One. Perhaps you need to get a new card because your old one was lost or stolen. It may be that you simply have a damaged card that doesn't work correctly due to scratches or some other defect. No matter what the reason is that you need to request a new card, you'll receive a new card that's identical to the one you're replacing. The new card will have the same card numbers as the one you're replacing. No matter why you're requesting a replacement card, you simply need to follow a few steps to complete this process.

1. Go to capitalone.com.

2. Log in using the username and password that's associated with your account.

3. Once you're logged in, you can access the Support Center, which will lead you to Lost-Stolen-Damaged.

4. Click on Lost-Stolen-Damaged.

5. Once you're here you can click on Get a Replacement Card.

6. Follow the steps here to request your replacement card.

It is important to note that it typically takes four to six business days to receive a replacement Capital One credit card.

If you have any questions or need assistance while following these steps, you can contact Capital One.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Replacement Card from Capital One?

Why does GetHuman Write How-to Guides for Capital One Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Replacement Card from Capital One? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Capital One

Asked 3 years ago
Updated 2 years ago
Viewed 329,779 times
Capital One
replace Capital One
request replacement Capital One card
lost capital one card
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!