How Do I Set Up a New Bill Pay Payee with Capital One?
Setting up a payee for bill pay in Capital One is easy using your online account access or logging into the mobile app. You can add an individual or a company in just a few steps and can set up recurring payments once the payee has been added to your checking account.
As a Capital One account holder, you have the option to set up automatic bill pay, but how do you set up a new bill pay payee with your Capital One account? You can learn more about Capital One's accounts and services by contacting customer support here, and below are steps to setting up a new payee for bill pay.
Adding a Payee on Capital One Bill Pay
Capital One provides account holders with two ways to add a bill pay payee to their checking account: online and via the mobile app.
Adding a Payee Online
You can add a payee from your online account access by doing the following:
- Open Capital One's website in your browser and log into your account.
- Select your checking account from your list of open accounts.
- Click the link for "bill pay" to add a payee.
- Select the option to add a "company or person" as the payee.
- Fill in the company or person's name, address, account number and payment information (amount, date due and other required information).
- Confirm all the information is correct and save this to your account.
Mobile App Payee Add
You can also use your Capital One mobile app to add a payee by following these steps:
- Open the Capital One app on your phone or tablet. If you don't have the app, you can text the word "MOBILE" to 80101 for the link.
- Log into your account.
- Select your checking account from your list of open accounts.
- Tap "bill pay" to add a payee.
- Select "Add payee" above the list of companies or individuals you've already added.
- Fill in the company or person's name, address, account number and payment information (amount, date due and other required information).
- Confirm all the information is correct and save this to your account.
Adding payees helps you send regular payments quickly without having to look up account numbers, due dates and other information. It also allows you to set up recurring payments so you know they will be paid on time each month and relieve some of the stresses of your bill obligations. For more information or assistance with bill pay, contact Capital One customer support.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Capital One Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up a New Bill Pay Payee with Capital One? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.