Reconnect uverse tv service until Tues. and waive reconnect fee. No show from DirecTV tech

GetHuman-kymautry's customer service issue with AT&T U-Verse from October 2018

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The issue in GetHuman-kymautry's own words
Need to get uverse systematically reconnected due to a no show from Direct TV tech today. U verse tv was cut off today. I spoke with Direct Tv side and rep stated the reconnect fee will be waived. A supervisor was supposed to return my call and never did so. Now uverse sales is closed. We have no tv service at the fault of Att until Tue. (New appt date) if the tech show up! Someone should be ab
No service is at the fault of Att. Technician was a no call no show today. When I called to check status the rep. told me he will not make it today due to not having the equipment on his truck to install today. I had scheduled for Uverse tv to be disconnected today because we were supposed to have Direct tv service today.
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AT&T U-Verse

Uverse tv
Customer service issue
Reported by GetHuman-kymautry
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 1314 others
0 customers following this
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GetHuman-kymautry started working on this issue
Oct 14th, 2018 12:25am

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