AT&T Wireless Help Pages

AT&T Wireless Customer FAQ, Forum, and Online Help Desk

Average time to fix: (43 hours)
Busiest time: 10:45am
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Recent AT&T Wireless help topics searched

I NEED TO TALK TO A PERSON
I want my AT&T phone to be unlocked
Add Apple Watch to phone service
Need to cancel a cell line
I put in our eamil and password didn't work
Some how can't login to account on myATT*Account is for number ***-***-****
I received an email saying my plan was changing, but I don't want to change. Please put...
I think I'm being scammed.....I got two*e-mails yesterday stating that I had used all m...
Mine and my daughters cell phones were on a family plan that my soon to be ex-wife cut...
Would like to lower my bill
I ha to buy a new phone it was better to get a new number also with it so I you can can...
My phone was stolen and now its lost or someone reset it
Problems porting line.
I want to know if my wireless plan contains the data to use when I leave the U.S. to vi...
Just removed advantage insurance on my daughters phone for $** per month to change to t...
I want to pay off my phone and unlock devices
Transfer of billing responsibility
Get help with my issue

AT&T Wireless Online Help at att.com - Info & Stats

Help desk address
http://www.att.com/shop/wireless.html#fbid=gjwfgLn-nhd
Call-back available
NO
Department you interact with
Deals & Packages
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
43
Rank amongst all ways to reach them
10
Other means of communication
phone, chat, web, facebook
Communication customer rating
86%
Quality of help rating
75%
Votes for online help
785
When this was last updated
Wed Feb 12 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-331-0500

AT&T Wireless Help Pages: What to Know

This is the AT&T Wireless help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for AT&T Wireless's best customer help page or faq or forum, this is the best entry point according to 72,204 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-331-0500) which we show above. Sometimes when you dig through the various help topics and volumes on att.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from AT&T Wireless agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting AT&T Wireless: General Information

AT&T Wireless has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with AT&T Wireless using 4 different media: phone, chat, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-331-0500 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like AT&T Wireless.

Do AT&T Wireless and GetHuman work together?

GetHuman has no relationship with AT&T Wireless and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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AT&T Wireless Contact Info

Other AT&T Wireless Help Pages

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