Citizens Bank Customer Service

Contact Citizens Bank & solve common issues

Use Citizens Bank's Phone Number

Citizens Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Citizens Bank. Below you will also find the phone and non-phone-based contact information we've gathered.

Citizens Bank: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Citizens Bank.
There's more!
Click below to show 6 more questions, answers, and complete guides to common Citizens Bank customer support problems.

Contacting Citizens Bank customer support

Below you can compare and contrast the 5 ways to contact Citizens Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Citizens Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citizens Bank across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-922-9999
Customer Service
3 mins160
800-656-6561
Online Banking
10 mins201
800-684-2222
Credit Card Customer Service
3 mins178
Online Help at citizensbank.com
Customer Service
< 2 hrs454
800-708-6680
Loan Servicing
2 mins359

Recent reasons customers contacted Citizens Bank:

I lost my card at the store and I can't get anyone on the phone
I need to talk about a home loan.
My Amazon order is not going through I need help
I need a representative who cares I was told I don't matter to citizens if I'm not happ...
I need to transfer thirteen hundred dollars to my cash app the bank Will only allow me...
my account is frozen..cannot access with either ID or password
I was charged $** for a purchase I did not make. The vender reimbursed me for the...
A check was issued twice by mistake to someone from my checking account. When they rece...
how is my account *** dollars negative when there should be a protection on the account...

Help me with my issue

Does GetHuman work with Citizens Bank?

GetHuman does not work with Citizens Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Citizens Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Citizens Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Citizens Bank at a Glance

Citizens Bank has no chat option
Citizens Bank has no customer email
Citizens Bank has 1 help forum
Citizens Bank has no twitter handle
Citizens Bank has no facebook page
Contact information overview

Answered on this page:

How Do I Delete an Existing Bill Pay Payee with Citizens Bank?
How Do I Set Up a New Bill Pay Payee with Citizens Bank?
How Do I Setup Bill Pay with Citizens Bank?
How Do I Send a Wire from My Citizens Bank Account?
How Do I Send an Ach Payment from My Citizens Bank Account?
Solutions to common issues

Contacting Other Companies

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