How Do I Set Up a Recurring Bill Payment with Citizens Bank?

If you have an account with Citizens Bank, you can set up automatic bill payments so you never forget a payment again. To do so, you must first enroll in Citizens Bank's Digital Banking program. Then, all you have to do is find your payee on the payee list or add their information and then add some basic payment information.

Jul 13, 2023

If you use Citizens Bank, you can set up automatic recurring payments for your bills. That way, you'll never be late on a payment because you forgot again. To learn how to set it up, keep reading this article.

Digital Banking at Citizens Bank

If you want to use the recurring bill payment tool, you first need to be enrolled in Citizens Bank's Digital Banking program. To enroll yourself, go to the Digital Banking portal. Click on the Login/Enroll button on the right of the nav bar at the top of the screen. Follow the prompts to complete the enrollment.

How to Set Up a Recurring Bill Payment From Your Citizens Bank Account

To set up a recurring bill payment, follow these instructions:

  1. Go to Citizens Bank's website.
  2. Log into your Citizens Bank account.
  3. Go to Digital Banking.
  4. Select the bill payment option.
  5. Search for your payee in the list of payees. If your payee is not on the list, add the information for the payee yourself. All the information you need to do so should be on one of that payee's bills.
  6. Enter the account number on the payee's bill.
  7. Enter the payment amount.
  8. Select a starting date for the payments.
  9. Set up the bill payment schedule.

Please note that if you haven't used the Bill Pay tool for 3 months after enrolling in Digital Banking, your Bill Pay access will be suspended. If this happens, contact a Citizens Bank representative and ask them to restore your Bill Pay access.

Contacting Citizens Bank

If you need help with or have questions about recurring bill payments, talk to a Citizens Bank representative. You can call one or talk to one on the company help forum.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Set Up a Recurring Bill Payment with Citizens Bank?

Why does GetHuman Write How-to Guides for Citizens Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Citizens Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up a Recurring Bill Payment with Citizens Bank? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Citizens Bank

Asked a year ago
Updated 9 months ago
Viewed 611,578 times
Citizens Bank
Citizens Bank recurring bill payment
Citizens Bank automatic bill payment
Citizens Bank digital banking
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!