How Do I Send an Ach Payment from My Citizens Bank Account?

You can make ACH payments from your Citizens Bank account online. Log into online banking and select Transfers to send an ACH payment. Choose ACH Payment, then enter the recipient's bank account number and other information as prompted by the system. Review the details before submitting your request to send an ACH payment from your Citizens Bank account.

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

Have you ever wondered how to send direct deposit ACH payments from your Citizens Bank account? You can use ACH transactions to send money to other banks regularly. You need to know the recipient's name, bank routing and account number.

Here are the steps to send an ACH payment from my Citizens Bank account.

1. Go to Citizens Bank Online Banking

Log into your Online Banking account, and click the Transfers tab. Click Pay ACH, enter the amount you wish to transfer and select your recipient's bank account information.

If you do not have this information, enter the name or business name in the payee field and select Other as the type of account holder from another drop-down list. Click Next.

2. Enter the Amount and Select Your Recipient

Choose the amount of your ACH payment in the Payment Amount field, then select your bank account from which to send it. You can choose any account as a funding source. 

3. Choose Your Accounts

You can choose an account you want to use for the payment or select another account if you have multiple accounts with Citizens Bank. Click Pay ACH when you finish entering the required information.

For example, if you want to send a payment from your checking account and the recipient's bank accepts ACH payments from checking accounts, then select Checking Account as the payee.

4. Select a Recipient

After you enter your payment details, choose a recipient. You can enter the recipient's name or the recipient's account number. If you send money to someone with an account at Citizens Bank not listed as an existing payee, you will see them as an option.

Choose the Recipient button to open up a list of available payees. Selecting one from this list will automatically populate the information. Click Save and Continue.

5. Enter Payment Details and Click Make Payment

If you are sending a check, enter the payment amount in the Amount field. If you pay by ACH, enter the amount you want to send in the Payment Amount field. 

6. Review Payment Details and Select Submit

Click on Make Payment to confirm your transfers. It will direct you to a page showing your transactions in chronological order. Your ACH payment should appear with its status marked as Sent. If it doesn't, contact Citizens Bank Customer Support for assistance.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Send an Ach Payment from My Citizens Bank Account?

Why does GetHuman Write How-to Guides for Citizens Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Citizens Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Send an Ach Payment from My Citizens Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Citizens Bank

Asked 2 years ago
Updated a year ago
Viewed 1,063,447 times
Citizens Bank
Send an ACH payment from my Citizens Bank account
Transfer an ACH payment from your Citizens Bank account
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!