How Do I Cancel an Auto Payment with Citizens Bank?
Banks such as Citizens Bank have offered online banking and bill pay to patrons for years. Customers can manage their accounts and complete transactions such as one-time payments or recurring bill payments. Auto pay plans set up through your account dashboard can be managed the same way, including credit cards issued through Citizens Bank. Steady Save plans can be set up or changed by a banking representative only. Copyright © 2023 Crowd Content
Citizens Bank was founded close to two centuries ago, yet its offerings to consumers continue to evolve. Credit cards, checking and savings, and loans are just a few of the products you can manage through your Citizens Bank's online banking dashboard. With so many services that utilize this function, how do you cancel auto pay correctly? Read on to learn more.
How to Cancel Steady Save Auto Pay
Citizens Bank offers a program called Steady Save which transfers funds between accounts. According to the bank's website, no one other than a banking associate can enroll you or help you make changes. Please call Citizens Bank customer service to update your preferences or help you find your nearest branch.
How to Cancel Auto Pay Via Online Banking
One-time and recurring transfers can be managed through the Transfer Money tab on your account dashboard. If you set up an automatic transfer through this method, click on the preferred transfer you need to change and follow the steps to cancel. Please note that transfers that are in processing cannot be cancelled. Also, it's important to cancel the payment no later than the day before the scheduled processing date.
How to Cancel a Credit Card Auto Pay
If you have a credit card and wish to cancel your automatic payment plan online, log into your account and click on the Auto Pay tab. Choose the Cancel Your Current Auto Pay Plan, but please keep in mind that approval of your request is up to the bank. Additionally, if you're canceling Auto Pay within three days of your scheduled payment date, the payment will be processed normally. Reach out to Citizens Bank customer service agents here to ensure your request was granted.
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