How Do I Cancel an Existing Transfer in My Citizens Bank Account?
Online banking offers convenience since you can manage important accounts from the security of your home. You can manage each account with one log in if you have multiple with Citizens. Plus, canceling pending transfers is easy. Simply log into your account and choose the Transfer Money tab to view your transfer history. If you have any questions, please call customer service agents anytime.
Citizens Bank can trace its roots to 1828. Today, it provides services and products to nearly a dozen states. Customers rely on Citizens Bank for checking, savings, loans, and insurance which outlines the need for a streamlined online banking platform. Of course, customers may need to cancel transfers and other transactions when the unexpected happens. This guide will provide the steps to cancel transfers along with some helpful tips.
Important Tips on Transfers
The date of the transfer determines if you can cancel it when necessary. Many same day transfers cannot be canceled since they begin processing instantly. The latest time to transfer a deposit account for individuals is 11:30 p.m. EST and 7:50 p.m. EST for businesses to be considered a same day transfer.
Recurring transfers can also be edited according to your preferences. Many banks allow you to cancel one transfer while keeping the recurring transfer series intact.
If your transfer is scheduled for a future date, then you can easily cancel it. The bank's FAQs page recommends canceling the transfer the day before it's scheduled to process. You can also call Citizens Bank customer service representatives here if you'd prefer someone to cancel it for you. Please note you may need to provide the representatives with at least three days' notice depending on the type of account.
Steps to Cancel Pending Transfers
First, log into your account and click on the Transfer Money tab which will bring you to the transfer history page. Select the transfer you wish to cancel and follow the on-screen instructions. Transfers that are processing cannot be cancelled, please reach out to customer service agents to discuss any applicable options.
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