Contact Citizens Bank

The best of the 5 ways to get in touch with Citizens Bank by GetHuman

Citizens Bank Phone Number
800-922-9999 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Citizens Bank rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Citizens Bank Live Chat
Unfortunately, Citizens Bank does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Citizens Bank:

Auto pay won’t switch to the correct bank account I’ve switched it two times and it’s s...
Necesito que me conecten mi tarjeta
I didn’t receive my pay check
Fraud email and I clicked the link. Need my account locked.
Hi, just applied and get an account with Citizen but I don’t know my new credit account...
i have a question about your bank in case i lost my bank debt card does my bank print m...
I need to know about Zelle info
Verifying a charge. Need to speak to an agent
Verification of a charges. Need to speak to an agent
Credit card fraud need to confirm to use it again been on call for over * hours now
I froze my card and the app wont let me in
Dispute checking account charge
More customer issues

Help me with my issue

Citizens Bank contact information - compared

Above are our top recommendations for how to contact Citizens Bank, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Citizens Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Citizens Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citizens Bank across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins160
Fraud Detection
3 mins211
Online Banking
10 mins234
Online Help
Customer Service
< 2 hrs487
Auto Finance
2 mins392

Does GetHuman work with Citizens Bank?

GetHuman does not work with Citizens Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Citizens Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Citizens Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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