Contact Citizens Bank

The best of the 5 ways to get in touch with Citizens Bank by GetHuman

Citizens Bank Phone Number
800-922-9999 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Citizens Bank rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Citizens Bank Live Chat
Unfortunately, Citizens Bank does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Citizens Bank:

I still haven’t received my refund
I need to surreal to a representative
Fraudulent activity on my account
I need the title release for my paid off car.
I need to talk to a real CSR as my transfer has not gone thru and I want to know what's...
I am locked out of the Zelle portion of my banking. I was doing an initial set up, duri...
Cannot find atm around me that accepts deposits. This is important as I am traveling an...
Forgot online ID and password
Close my account ********** checking and savings moved to Arizona thankyou
My debit card is valid, but Amazon is refusing to verify it. I've tried several times...
I would like to speak with a live customer service representative regarding recent depo...
My card has been frozen*stuck and unable to be used (transactions won’t go through)
My debit card was declined.
I have bloked my login in phone app.*Also I am in Brazil now for Pandemy.*And my phone...
Need to see if you see a transfer I did
More customer issues

Help me with my issue

Citizens Bank contact information - compared

Above are our top recommendations for how to contact Citizens Bank, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Citizens Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Citizens Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citizens Bank across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins160
Fraud Detection
3 mins207
Online Banking
10 mins230
Online Help
Customer Service
< 2 hrs483
Auto Finance
2 mins388

Does GetHuman work with Citizens Bank?

GetHuman does not work directly with Citizens Bank's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!