Contact Citizens Bank

The best of the 5 ways to get in touch with Citizens Bank by GetHuman

Citizens Bank Phone Number
800-922-9999 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Citizens Bank rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Citizens Bank Live Chat
Unfortunately, Citizens Bank does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Citizens Bank:

Pay off auto loan can not get ahold of anyone on phone called every number provided no...
I have a question about a mortgage product
I would like to confirm that I currently have no account with Citizens Bank
i need to check my balance
Need to clear tax payment
Former hsbc direct savings account (ending ****) is now citizens one direct savings acc...
Im trying to book a trip but its saying i need to contact my bank
Need fees waived barely used the account and had health issues now they racked up fees...
ok wednesday **th i went to citizens bank made a deposit of *** dollars all *** bills...
More customer issues

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Citizens Bank contact information - compared

Above are our top recommendations for how to contact Citizens Bank, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Citizens Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Citizens Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citizens Bank across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins160
Fraud Detection
3 mins173
Online Banking
10 mins196
Online Help
Customer Service
< 2 hrs449
Auto Finance
2 mins488

Does GetHuman work with Citizens Bank?

GetHuman does not work directly with Citizens Bank's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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