Citizens Bank Online Banking Phone Number 800-656-6561 - Info & Statistics
Phone number to dial
Message & get attention
Call picked up by a real person
Department you're calling
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Rank (among phone numbers)
phone or web
Quality of communication
Quality of help
Best phone number
Information last updated
Mon Jun 18 2018 09:00:00 GMT+0000 (UTC)
Citizens Bank's 800-656-6561 Online Banking Number
This Citizens Bank phone number is ranked #3 out of 4 because 12,036 Citizens Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-656-6561 is to reach the Citizens Bank Online Banking department for problems like Setup an account, Question, Complaint. As far as we can tell, Citizens Bank has call center locations in Michigan or Pennsylvania and you can call during their open hours 24 hours, 7 days. Citizens Bank has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-656-6561 and ways to call or contact Citizens Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Citizens Bank
Calling Citizens Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citizens Bank Online Banking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citizens Bank's Online Banking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.Click here if you want to compare Citizens Bank's phone numbers against each other.
Contacting Citizens Bank in General
While 800-656-6561 is Citizens Bank's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-922-9999 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citizens Bank help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.Click here to see a comparison of all the phone numbers, social media and other avenues to contact Citizens Bank.