Citizens Bank Online Banking Phone Number

Hold time now: 5 mins (avg 2)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 000.
This is not the most popular Citizens Bank phone number (it's ranked #3). Most customers call 800-922-9999 for support: Click here for best option

Other customers got on the phone recently because:

Former hsbc direct savings account (ending ****) is now citizens one direct savings acc...
Im trying to book a trip but its saying i need to contact my bank
Need fees waived barely used the account and had health issues now they racked up fees...
ok wednesday **th i went to citizens bank made a deposit of *** dollars all *** bills...
Question about beneficiary
Zelle is delaying a payment it should pay immediately on any business day but it is del...
A Zelle deposit is being delayed it should have been deposited already but has not been...
I woke up about * am go down to the *-** and use the ATM and no money come out but it l...
There’s a delay on a Zelle deposit should have been posted yesterday but still has not...
I want to know if I can use Zelle without having a debit card. I also want to know how...
I would like to make a wire transfer. Does making a wire transfer cost a fee, and can I...
I need to order a new atm card. They have sent me a letter. Claim*C-*******
External transfers locked. Need to verify identity.
We were cast off from HSBC ( we have that closed account number), we received correspon...

Help me with my issue

Citizens Bank Online Banking Phone Number 800-656-6561 - Info & Statistics

Phone number to dial800-656-6561
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Banking
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 000.
Average wait2
Current wait5
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication81%
Quality of help82%
Customer votes212
Best phone number800-922-9999
Information last updatedSun May 15 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Citizens Bank's 800-656-6561 Online Banking Number

This Citizens Bank phone number is ranked #3 out of 4 because 12,036 Citizens Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-656-6561 is to reach the Citizens Bank Online Banking department for problems like Setup an account, Question, Complaint. As far as we can tell, Citizens Bank has call center locations in Michigan or Pennsylvania and you can call during their open hours 24 hours, 7 days. Citizens Bank has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-656-6561 and ways to call or contact Citizens Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citizens Bank

Calling Citizens Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citizens Bank Online Banking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citizens Bank's Online Banking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citizens Bank in General

While 800-656-6561 is Citizens Bank's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-922-9999 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citizens Bank help by calling them, is that other customers give their customer support at this number a 81% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Citizens Bank Contact Info

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