Citizens Bank Online Banking Phone Number

Hold time now: 4 mins (avg 2)
Best time to call: 3:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 000.
Citizens Bank's #1 Phone Number

Other customers got on the phone recently because:

Customer care representative
I cant sign into my online account
Account lockout, the questions asked were inaccurate and not pertinent to me
Donde puedo cambiar un cheque de su entidad bancaria en Venezuela.
My account is locked because I could not remember my password. Unfortunately I lost my...
My personal checking acct is overdrawn and I know there are bags of sample like pro...
There is a seventeen dollar and fifteen cent charge on my card that I did not authorize...
Cuanto tiempo tengo que tener con mi targeta de debito para poder hacer un sobregiro en...
Did some work for a company and need to verify the check
Hi I have a credit card that overdraft and due I need help to pay it or a way to pay it...
I can't make a payment for my visa to uganda, I think the security of my card isnt allo...
Money off my card don't know why
One of the workers at one of the branches told me I can go online and hide one of my ba...
i paid off a car loan i had thru you and would like the letter of lein release
Help me with my issue

Citizens Bank Online Banking Phone Number 800-656-6561 - Info & Statistics

Phone number to dial800-656-6561
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Banking
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanPress 000.
Average wait2
Current wait4
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication75%
Quality of help76%
Customer votes218
Best phone number800-922-9999
Information last updatedMon Jan 20 2020 09:00:00 GMT+0000 (UTC)

Citizens Bank's 800-656-6561 Online Banking Number

This Citizens Bank phone number is ranked #3 out of 4 because 12,036 Citizens Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-656-6561 is to reach the Citizens Bank Online Banking department for problems like Setup an account, Question, Complaint. As far as we can tell, Citizens Bank has call center locations in Michigan or Pennsylvania and you can call during their open hours 24 hours, 7 days. Citizens Bank has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-656-6561 and ways to call or contact Citizens Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citizens Bank

Calling Citizens Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citizens Bank Online Banking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citizens Bank's Online Banking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Citizens Bank's phone numbers against each other.

Contacting Citizens Bank in General

While 800-656-6561 is Citizens Bank's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-922-9999 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citizens Bank help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 76% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Citizens Bank.

Citizens Bank Contact Info

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