Avast is a software company that is particularly well-known for its Internet security software. As one of the top antivirus software companies in the world, Avast gets a lot of requests for customer service each day.
It should be noted that Avast charges for both business and consumer phone-based customer support. There are support plans that you can purchase, or you can pay for phone-based customer support as you go. If you need customer support but don't want to pay for it, you'll have to submit your concern through Avast's online help desk.
People call Avast customer support for a range of reasons, including:
There are several things that you can do to help ensure that your call to Avast customer service is handled quickly and professionally:
Many consumers are unhappy about the fact that Avast does not provide free phone-based customer service. However, those who use Avast's premium customer service options are generally satisfied with the support received.
Avast customer service representatives can resolve most issues by phone, including installation, billing concerns, troubleshooting bugs and incompatibilities, and training users in getting the most out of their Avast products.
While an Avast customer service representative can detect incompatibilities between your Avast software and your hardware or operating system, and, in some cases, may be able to provide work-arounds, he or she cannot override an incompatibility that makes operation impossible. You would have to make necessary adjustments on your own.
If you get off the phone with an Avast customer service representative and feel as though your call didn't go well or that you didn't get the resolution you need, don't fret. You may still have options.
This is Avast!'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Avast! agent. This phone number is Avast!'s Best Phone Number because 23,130 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-951-7679 include Transfer Service, Change Plan, Lost or Broken Phone, Cancel Service, Device Support and other customer service issues. The Avast! call center that you call into has employees from Irving, TX / Nicaragua and is open 24 hours, 7 days according to customers. In total, Avast! has 1 phone number. It's not always clear what is the best way to talk to Avast! representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 866-951-7679 is Avast!'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Avast! please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Avast!.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Avast!. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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