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Avast Customer FAQ

Top Answers & How-to Guides

What is Avast's Phone Number?

The question we are asked most often is about how to talk to Avast customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How to Reset My Avast Password?

Resetting your password with Avast can seem like a daunting task, but with these easy-to-follow steps, you will be able to...

How Do I Get a Refund from Avast?

This article provides help for people who need to return an Avast purchase and get a full refund. It describes Avast's return...
Ask any question you have about Avast customer service, get an answer now.
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Recent Avast Customer Questions

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Account Management

How to Reset My Avast Password?

Resetting your password with Avast can seem like a daunting task, but with these easy-to-follow steps, you will be able to...
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How Do I Get a Refund from Avast?

This article provides help for people who need to return an Avast purchase and get a full refund. It describes Avast's return...
Read more

How do I cancel my subscription with Avast?

To cancel your Avast subscription, sign in to your account on the website. Under "My Subscriptions," tap "Manage...
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System Requirements

What are the system requirements for Avast antivirus?

Avast antivirus has specific requirements for optimal use, including compatible operating systems like Windows 7-11 and certain...
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Is Avast antivirus compatible with Mac/iOS/Android devices?

Avast antivirus is indeed compatible with Mac, iOS, and Android devices. Mac users can enjoy a dedicated antivirus version,...
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How often should I perform a full system scan with Avast antivirus?

The recommended frequency for performing a full system scan with Avast Antivirus can vary based on individual usage. Generally,...
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Product Features

Can Avast antivirus detect and remove malware?

Avast Antivirus effectively detects and eradicates malware using advanced scanning technologies that include both signature and...
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What is the difference between Avast Free and Avast Premium?

Avast Free Antivirus offers basic security features suitable for users needing essential protection at no cost. In contrast,...
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Is it possible to customize the Avast antivirus user interface?

Avast antivirus allows limited customization of its user interface. Users can change themes and slightly rearrange features on...
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Can Avast antivirus protect me while browsing the internet?

Avast Antivirus delivers excellent protection during internet browsing through various features like real-time threat...
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Installation and Troubleshooting

What should I do if Avast is not updating?

In case Avast is not updating, users should check their internet connection, restart the computer, ensure they are using the...
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How do I troubleshoot installation issues with Avast?

To troubleshoot installation issues with Avast, users should ensure system requirements are met, disable other antivirus...
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How can I disable or enable Avast temporarily?

To disable or enable Avast temporarily, users can right-click the Avast icon in the system tray, select "Avast shields...
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We look to the Avast issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Avast issues reported to GetHuman

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