Navient Phone Number

Calling Navient customer service faster by GetHuman

888-472-5543
Customer service
Current Wait: 11 mins (8m avg)
Hours: Mon-Thu 8am-9pm, Fri 8am-8pm EST; best time to call: 8:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
OverchargedRenegotiate repaymentsRequest tax formMake a paymentA different issue
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Customer Number 888-472-5543 - by the Numbers

Phone number to dial
888-472-5543
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Member Services
Call center hours
Mon-Thu 8am-9pm, Fri 8am-8pm EST
Best time to dial
8:45pm
Navigate phone maze to a human
Press 0#
Average wait
8
Current wait
11
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook
Quality of communication
80%
Quality of help
69%
Customer votes
4,925
Information last updated
Mon Nov 12 2018 10:00:00 GMT+0000 (UTC)

Navient's Best Toll-Free/800 Customer Phone Number

This is Navient's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Navient agent. This phone number is Navient's Best Phone Number because 44,220 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-472-5543 include Overcharged, Renegotiate repayments, Request tax form, Make a payment and other customer service issues. The Navient call center that you call into has employees from Indiana, Ohio, Delaware and is open Mon-Thu 8am-9pm, Fri 8am-8pm EST according to customers. In total, Navient has 7 phone numbers. It's not always clear what is the best way to talk to Navient representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Navient - by phone or otherwise

While 888-472-5543 is Navient's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Navient customers, is by calling their 877-770-4157 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-770-4157 for Customer Service. If you think this information is inaccurate or know of other ways to contact Navient please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Navient.
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