Navient Phone Number
Calling Navient customer service faster by GetHuman
Current Wait: 19 mins (14m avg)
Hours: Mon-Thu 8am-9pm, Fri 8am-8pm EST; best time to call: 8:45pm
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Reasons customers like you called recently
I'm calling about my student loans, and the loan forgiveness programs.
temporary deferment of payment due to Covid **. What do I need to do?
Want to discuss refinancing options, and Disaster forbearance to defer interest payment...
My paycheck was cut **%. What can I do with my student loan payments
I send my repayment plan form in march *...speack spanish
Need to refinance loan, and need more information about that process--additionally, wou...
I want to stop payments on my student loan.
I was told we need to call to stop our student loan payments during the covid-** outbre...
I want to have a temporary forbearance on my private loans. I am unable to get through...
Suspending payment for ** days
I need to mail my recertification forms, I need the address to send my documents.
Are you guys skipping interest or payments on student loans due to the covid-**
I need my **** tax information for ****
you sent me a statement my loan was paid in full, then sent me a bill, which is it
See more recent reasons for callingHelp me with my issue
I need a lower interest
Customer Number 888-272-5543 - by the Numbers
Phone number to dial
Call picked up by a real person
Department you're calling
Call center hours
Mon-Thu 8am-9pm, Fri 8am-8pm EST
Navigate phone maze to a human
Rank (among phone numbers)
phone or web or facebook
Quality of communication
Information last updated
Thu Mar 26 2020 10:00:00 GMT+0000 (UTC)
Navient's Best Toll-Free/800 Customer Phone Number
This is Navient's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Navient agent. This phone number is Navient's Best Phone Number because 44,220 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-272-5543 include Request Tax Form, Payment Arrangement, Account Access, Renegotiate Repayments, Overcharge and other customer service issues. The Navient call center that you call into has employees from Indiana, Ohio, Delaware and is open Mon-Thu 8am-9pm, Fri 8am-8pm EST according to customers. In total, Navient has 7 phone numbers. It's not always clear what is the best way to talk to Navient representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Navient - by phone or otherwise
While 888-272-5543 is Navient's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Navient customers, is by calling their 877-770-4157 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-770-4157 for Customer Service. If you think this information is inaccurate or know of other ways to contact Navient please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Navient.
What is GetHuman's Relationship to Navient?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Navient. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.