Navient Phone Number

Call Navient customer service faster with GetHuman

888-272-5543
Customer service
Current Wait: 15 mins (7m avg)
Hours: Mon-Thu 8am-9pm, Fri 8am-8pm EST; best time to call: 8:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0#

Reasons customers like you called recently

Need my student loan account number
Get update on student loan information, covid ** status and details and set up student...
I am unable to log into my account to make a payment.
I have received a letter from Navient asking for "a clear copy of your Social Security...
I would like to make a payment over the phone. What number do I call so I can talk to a...
I am being charged more than I should be for my loans which are on IBR. Also they shoul...
I want to try and start paying on my loans even though I am still in deferment
Need to sign a document in my account and cannot log in. When I try to put forgot usern...
My account is disabled and I want to pay my bill.
Need to reply for my incoming driven loan. My loan is coming up to make a payment and I...
Can't login says my email is invalid
I need a forbearance due to disability and need student loan forgiveness and other refu...
Checking on loan repayment status
I can’t get in to my navient account
Where is Michael Walter’s loan? DOB *********. Is it still with you?
See more recent reasons for calling

Help me with my issue

Customer Number 888-272-5543 - by the Numbers

Phone number to dial888-272-5543
Call-back availableYES
Call picked up by a real personYES
Department you're callingMember Services
Call center hoursMon-Thu 8am-9pm, Fri 8am-8pm EST
Best time to dial8:45pm
Navigate phone maze to a humanPress 0#
Average wait
Current wait15
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, facebook
Quality of communication57%
Quality of help86%
Customer votes4,902
Information last updatedFri Oct 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Navient's Best Toll-Free/800 Customer Phone Number

This is Navient's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Navient agent. This phone number is Navient's Best Phone Number because 44,220 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-272-5543 include Renegotiate Repayments, Payment Arrangement, Request Tax Form, Account Access, Overcharge and other customer service issues. The Navient call center that you call into has employees from Indiana, Ohio, Delaware and is open Mon-Thu 8am-9pm, Fri 8am-8pm EST according to customers. In total, Navient has 7 phone numbers. It's not always clear what is the best way to talk to Navient representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Navient - by phone or otherwise

While 888-272-5543 is Navient's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Navient customers, is by calling their 877-770-4157 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-770-4157 for Customer Service. If you think this information is inaccurate or know of other ways to contact Navient please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Navient.

What is GetHuman's Relationship to Navient?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Navient. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Navient Contact Info

All Navient contacts
Navient Phone NumberBEST
Navient Help Desk
Navient on FB/Messenger
General customer information

More Company Phone Numbers

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!