Sallie Mae Phone Number

Call Sallie Mae customer service faster with GetHuman

Customer service
  • Calls Sallie Mae's Existing Student Loans department
  • The average hold time is 16m
  • The current wait is approximately 16m
  • Hours are Mon-Fri 8am-8pm EST
  • The best time to call is 9:30am
  • Reach a live Sallie Mae agent: Repeat "Agent" until you are transferred.

Reasons customers like you called recently

will sallie mae cover atp flight scool in Cincinnati ohio? My son recently applied but...
The code that they isn't working or I might of made a mistake with sign in creditials...
Pd off boat loan about ** years ago and need a release for a title.* I reside in Florid...
SallieMae keeps rejecting my email
To Whom it may Concern*I received several e-mails from your bank, I did not change my e...
Hello! My name is Maggie O’Connor and I am writing because I was charged * fees of...
Hello.I just emailed you but gave you an incorrect email for reply.the email I gave was...
I would like a copy of my final payment amount and date and payoff balance which was pa...
I have tried that number numerous times and my call gets dropped. I cannot find a phon...
I do not understand your ******** email and the notice on my account ending with...
This frequently happens not only with Sallie Mae. I have a loan with them and would sim...
I just got an email from Sallie Mae on September *, **** claiming I didn't pay the...
I have been receiving conflicting information over the phone for months. First I asked...
I was given an access code* to complete my son’s application. I started the process an...
Solicite un pr*stamo con ustedes y deseo cambiar el m*todo de pago a un inter*s fijo. M...

Sallie Mae Customer Phone Number 800-472-5543 - Stats

Phone number to dial800-472-5543
Call-back availableNO
Call picked up by a real personYES
Department you're callingExisting Student Loans
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9:30am
Average wait16 minutes
Current wait16 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication89%
Quality of help84%
Customer votes618
Information last updatedThu Dec 07 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Sallie Mae's Best Toll-Free/800 Customer Phone Number

This is Sallie Mae's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sallie Mae agent. This phone number is Sallie Mae's Best Phone Number because 4,692 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-472-5543 include and other customer service issues. Rather than trying to call Sallie Mae first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Sallie Mae has 2 phone numbers. It's not always clear what is the best way to talk to Sallie Mae representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sallie Mae - by phone or otherwise

While 800-472-5543 is Sallie Mae's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Sallie Mae customers, is by calling their 855-756-5626 phone number for their New Student Loans department. Besides calling, the next favorite option for customers looking for help is via 855-756-5626 for New Student Loans. If you think this information is inaccurate or know of other ways to contact Sallie Mae please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sallie Mae.

What is GetHuman's Relationship to Sallie Mae?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sallie Mae. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

New Student Loans855-756-5626

Beyond the Phone Number

There are other ways to get in touch with Sallie Mae, including live chat and their website / help desk. Visit our Sallie Mae Customer Service page for more information.
Sallie Mae Customer Service

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