Sallie Mae Phone Number

Calling Sallie Mae customer service faster by GetHuman

+1 800-472-5543
Customer service
Current Wait: 21 mins (16m avg)
Hours: Mon-Thu 8am-9pm, Fri 8am-8pm EST; best time to call: 9:30am
Get to a live person fastest: Press 0 then 3 then 4
Report your Sallie Mae issue: GetHuman walks you through with our best tools, fastest contacts, reminders & follow-up!

Reasons customers like you called recently

I've been told twice now that my payment (im.entolled on auto pay for over a year now...
trying to login to my Sallie Mae account. I need an Access Code or my ** digit number
Sallie Mae needs to freeze my son Ryan Dalabas account like he asked them to while he i...
Freeze my son account like he asked you too do while he is getting his master's degree...
The payments that my son has are supposed to be frozen for now Why am I receiving these...
My son had his accounts frozen with Sallie Mae until he gets his master's degree and I...
My so bad his account with Sallie Mae frozen until he gets his master's degree a d my b...
I ask for a mortgage loan or refinancing loan for ** years. My movil phone is...
Hola, hablo espa*ol. Quiero preguntar si hacen pr*stamos hipotecarios y para refinancia...
i have been paying **** dollar for ** month but sallie mae account shows that ive paid...
I have spent * days and * hour tonight with * reps trying to figure out my daughters lo...
i want to pause my payments
I forgot my login information, both username and password and when I went to recover th...
If your out of work because of the virus are the payments deferred for * mo
I am still in college and am being charged for a loan already.
See more recent reasons for calling

Help me with my issue

Customer Number +1 800-472-5543 - by the Numbers

Phone number to dial+1 800-472-5543
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 8am-9pm, Fri 8am-8pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0 then 3 then 4
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication82%
Quality of help91%
Customer votes586
Information last updatedThu Mar 04 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Sallie Mae's Best Toll-Free/800 Customer Phone Number

This is Sallie Mae's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sallie Mae agent. This phone number is Sallie Mae's Best Phone Number because 4,692 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +1 800-472-5543 include and other customer service issues. Rather than trying to call Sallie Mae we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Sallie Mae has 1 phone number. It's not always clear what is the best way to talk to Sallie Mae representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sallie Mae - by phone or otherwise

While +1 800-472-5543 is Sallie Mae's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Sallie Mae customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Sallie Mae please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sallie Mae.

What is GetHuman's Relationship to Sallie Mae?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sallie Mae. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Skype Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the CenturyLink Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Skype or CenturyLink. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!