Sallie Mae Phone Number

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+1 800-472-5543
Customer service
Current Wait: 17 mins (16m avg)
Hours: Mon-Thu 8am-9pm, Fri 8am-8pm EST; best time to call: 2:30pm
Get to a live person fastest: Press 0 then 3 then 4
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Reasons customers like you called recently

Need to make a payment on a school loan before it is overdue. Wife is cosigner, but, sh...
I need clarity on the student loans to Holland college Canada. Am I eligible? Or is the...
I am trying to get information on a closed Student Loan that I help in the ****'s. I ne...
Need help with student loan lowering monthly payments
I cannot log into my Navient account
I attempted to make my March **** payment early today: however, a message said my loan...
SallieMae keeps rejecting my email
To Whom it may Concern*I received several e-mails from your bank, I did not change my e...
Hello! My name is Maggie O’Connor and I am writing because I was charged * fees of...
Hello.I just emailed you but gave you an incorrect email for reply.the email I gave was...
I would like a copy of my final payment amount and date and payoff balance which was pa...
I have tried that number numerous times and my call gets dropped. I cannot find a phon...
I do not understand your ******** email and the notice on my account ending with...
This frequently happens not only with Sallie Mae. I have a loan with them and would sim...
I just got an email from Sallie Mae on September *, **** claiming I didn't pay the...
See more recent reasons for calling

Help me with my issue

Customer Number +1 800-472-5543 - by the Numbers

Phone number to dial+1 800-472-5543
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 8am-9pm, Fri 8am-8pm EST
Best time to dial2:30pm
Navigate phone maze to a humanPress 0 then 3 then 4
Average wait
Current wait17
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication86%
Quality of help87%
Customer votes590
Information last updatedMon Jun 27 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Sallie Mae's Best Toll-Free/800 Customer Phone Number

This is Sallie Mae's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sallie Mae agent. This phone number is Sallie Mae's Best Phone Number because 4,692 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +1 800-472-5543 include and other customer service issues. Rather than trying to call Sallie Mae first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Sallie Mae has 1 phone number. It's not always clear what is the best way to talk to Sallie Mae representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sallie Mae - by phone or otherwise

While +1 800-472-5543 is Sallie Mae's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Sallie Mae please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sallie Mae.

What is GetHuman's Relationship to Sallie Mae?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sallie Mae. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Sallie Mae Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Sallie Mae contacts
Sallie Mae Phone NumberBEST
General customer information

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